Vice President Customer Projects (m/f/d)

Willkommen bei der EPG

With more than 1,600 customers, EPG is one of the world’s leading providers of a comprehensive supply chain execution suite (EPG ONE) and offers WMS, WCS, WFM, TMS, and voice solutions to optimize logistics processes. Logistics consulting, cloud services, managed services, and logistics training at its own academy round out EPG’s comprehensive range of solutions.

THE POSITION - This is what we are all about

As Vice President Customer Projects (m/f/d) , you will take global responsibility for the successful delivery of customer implementation projects for our EPG ONE Supply Chain Execution Suite . Together with your international leadership team, you will ensure the successful implementation of complex enterprise software solutions for customers around the world.

You will lead our global Customer Projects organization, drive the strategic development of our international Professional Services and Delivery teams, and establish scalable structures, processes, and best practices to support our continued global growth.

In this executive leadership role, you will report directly to the Global Chief Operating Officer (COO) and work closely with Sales, Product Management, Customer Success, Operations, and regional leadership teams across the globe.

THE TASKS - You make a difference

• Provide strategic and operational leadership for the global Customer Projects organization.
• Lead, coach, and develop an international management team responsible for project delivery and implementation across multiple regions.
• Oversee the successful planning, execution, and delivery of all national and international customer implementation projects.
• Ensure projects are delivered on time, within budget, and according to agreed quality standards.
• Manage the global project portfolio, including resource planning, capacity management, forecasting, financial performance, and project governance.
• Continuously optimize implementation methodologies, delivery processes, governance models, and operational standards.
• Act as Executive Sponsor for strategically important customer projects and serve as a trusted advisor to executive stakeholders.
• Foster leadership development, employee engagement, and organizational growth across the global Customer Projects organization.
• Collaborate closely with Sales, Product Management, Customer Success and other business functions to ensure seamless customer delivery.
• Report directly to the Global COO and actively contribute to the company's strategic growth initiatives.

THE REQUIREMENTS - What makes you successful

• Bachelor's or Master's degree in Logistics, Business Informatics, Computer Science, Business Administration, Engineering, or a comparable qualification.
• Extensive leadership experience managing international Project Delivery, Customer Projects, or Professional Services organizations within enterprise software environments.
• Proven track record of successfully delivering and scaling complex software implementation projects on a global level.
• Ideally, experience within Supply Chain Execution, Warehouse Management (WMS), Warehouse Control (WCS), Transportation Management (TMS), Material Flow, Intralogistics, Enterprise SaaS, ERP, Manufacturing, or comparable enterprise software implementation businesses.
• Demonstrated success in leading large international organizations through multiple management layers and developing high-performing leadership teams.
• Strong expertise in project portfolio management, resource planning, forecasting, financial governance, and operational excellence.
• Excellent communication, negotiation, and stakeholder management skills with the ability to influence senior executives and C-level decision-makers.
• Business fluency in English; German language skills are considered a strong advantage.
• Willingness to travel internationally.

Das bieten wir Ihnen:

We believe that work can be fun and fit into your life. And that’s why, in addition to our colorful and talented team, the best clients, and the most diverse projects and products, we also offer the following:

• Onboarding to help you arrive. An onboarding plan in advance so you know what to expect. An onboarding day to get to know us better. And an onboarding phase in your department, designed so that you can arrive, understand, and get started in the best possible way.
• Tasks to help you grow. Making an impact from day one. For us, that means giving and receiving responsibility. Not only being able to voice ideas, but being allowed to implement them. And a personal development concept that fits individually – whether you aim to become a leader or a subject matter expert.
• Working hours and location? Flexible. Our flex-time model offers the flexibility that fits your work and your life. This naturally includes the option to work from your home office.
• Collaboration and culture? At eye level. Open feedback. Regular updates from our management. Solution-oriented teamwork. And of course get-together events like go-karting, the EPG Christmas party, or our LAN party – to celebrate ourselves and our achievements together.
• Now. For later. The company pension scheme (bAV) offers a great way to plan for retirement. We provide a strong employer contribution today so that your tomorrow can be as relaxed as possible.
• Movement. To keep moving for a long time. Everyone has the opportunity to lease a JobRad. Or train in our fitness room. Prefer something as a team? Then the company run or an afternoon in the climbing forest is a great choice.
• An industry of today. And tomorrow. The world of logistics not only shapes our everyday lives. It is also essential for a sustainable, livable future. What does that mean? A lot that we can move together. The opportunity to make things better. And a secure workplace that will remain relevant in the future.
• And of course, we also have a fruit basket and drinks.

Haben wir Ihr Interesse geweckt?

Apply via our application portal. !

EPG – Ehrhardt Partner Group

Alte Römerstraße 3, D-56154 Boppard-Buchholz

Tel.: (+49) 67 42-87 27-0

www.epg-jobs.com