(Senior) Data Analyst (m/f/d)

Introduction

Your Mission

We are transforming an entire industry - join us and help shape that change!

You made my day - through our innovative platform, we are already giving people around the world access to a new, flexible and self-determined way of working. At the same time, our software enables our clients to deliver fully virtual customer service that is transforming the market.

Help drive our continued growth and make a difference with us as a Data Analyst (m/f/d) at our office in Berlin .

About us

Are you looking for a profitable scale-up that offers you long-term prospects and a disruptive business model with a growth-oriented corporate culture? Do you also want to grow beyond the usual standards, bring your own initiative and appreciate actively shaping topics?

Then yoummday is the right place for you!

yoummday: " You made my day " - As an innovative SaaS platform, we connect companies with highly qualified freelance call center agents ("Talents") worldwide. Our digital solution enables flexible, scalable and efficient customer support - without the need for traditional call center structures. We are a family-run Munich-based scale-up with over 350 employees ("Daymakers") at 5 locations in Europe and 1 in the USA - further growth is inevitable ;).

Become part of our team and set new standards in AI-supported customer service with us to create smart, data-driven solutions that inspire.

Strategic Data Analysis:

• As a Senior Data Analyst, you identify data products that support our growth and help optimise our business model. Together with the Data team, you bring these products to life and support your stakeholders in their operational and strategic work.
• Business Partnership: You work closely with teams across the company, understand their needs and provide data-driven solutions that support their goals. Your analytical skills and ability to explain complex analyses clearly help us achieve our business objectives.
• Visualisation and Reporting: You design and develop engaging dashboards and reports that turn complex data into clear visual insights and give our stakeholders visibility into relevant KPIs. Your work helps decision-makers make informed choices and identify opportunities.
• Methodology: You use agile methods such as Scrum and Kanban to work efficiently and ensure our projects are delivered on time and to a high standard.

Your profile

Your Skillset

• Experience and Expertise: You have initial experience as a Data Analyst or Data Scientist and excellent skills in analysing and interpreting complex datasets.
• Education: You hold a degree in a STEM subject or a related field.
• Analytical Skills and Data Visualisation: You have strong analytical skills and can solve complex problems and make data-driven decisions. You also have experience creating meaningful data visualisations that present complex information simply, clearly and precisely.
• Communication and Business Partnership: You can communicate complex analyses clearly and convincingly in German and English . You are a strong team player who collaborates effectively with a range of stakeholders.
• Modern Data Stack and Data Modelling: You have worked with a modern data stack and are familiar with the latest tools and technologies. You have experience designing effective data structures that enable efficient analysis and interpretation.
• Initiative and Methodology: You are proactive and passionate about continuous learning and personal development. You use agile methods such as Scrum and Kanban to work efficiently and ensure our projects are delivered on time and to a high standard.

We offer

Your Winning deal

• Your benefits: In addition to 30 days of vacation, we also offer you a job lunch allowance (€69 per month), a "Givve" card (topped up with €50 per month), discounts via "Corporate Benefits", the option of leasing a JobRad, pension contributions (occupational pension &; VL) and great team and company events.
• Your workplace: You will work in a flexible, hybrid model from one of our dog-friendly and modern office in Berlin Kreuzberg and will have the opportunity to do "work from abroad" within the EU for 2 weeks a year (*only applies to employees with an EU passport).
• Your footprint: A position in a profitable company where you have the freedom and confidence to help shape it and work with us on the "future of work".
• The values: We score highly with an open, authentic culture and a high-performing and humorous team that is already looking forward to making bold decisions with you and breaking new ground that will lead us to sustainable success.
• Your opportunity: From day one, you will have the opportunity to take on responsibility, drive innovation and develop the company and yourself together with a team of experts.

At yoummday, we value diversity and equal opportunities. We welcome applications regardless of gender, background, age, sexual orientation, religion, or disability. Different perspectives make us stronger – which is why we actively promote an inclusive work environment where everyone can reach their full potential.