Junior Key Account Associate Italy (f/m/d)

As our Junior Key Account Associate Italy (f/m/d), you are right at the forefront of building up and scaling KoRo across the Italian retail landscape. By supporting our Key Account Managers in day-to-day operations, account administration, and commercial reporting, you create the back-office backbone that drives our rapid market traction. If you are eager to take on an autonomous 360-degree commercial role in a fast-paced environment and make a real impact on our Italian expansion, this is your place to be.

What you will do:

• Account Operations & Commercial Reporting: You manage day-to-day back-office workflows, support Key Account Managers in operational account execution, and handle commercial reporting to maximize account traction and growth.
• Administrative Organization & KAM Support: You prepare customer meetings, generate sales quotations, and maintain master data across account systems to ensure seamless alignment.
• Customer Care & Operational Trade Alignment: You manage direct routine customer communications, process complaints, handle credit note workflows, and maintain promotional calendars as well as secondary placements.
• Assortment & Launch Data Compilation: You compile assortment overviews and maintain master data records for existing product portfolios and new SKU launches.
• Sales Process Automation & AI Integration: You identify routine manual tasks within sales workflows and actively assist in setting up automated processes and integrating AI tools.

What you bring:

• Completed university studies with initial first practical experience, ideally within the retail sector.
• Tech-savvy & AI-driven mindset: You bring a strong analytical mindset, enthusiasm for modern technology, and first hands-on experience working with AI tools and Google Workspace.
• Customer-facing personality with open communication skills and confidence in handling routine customer and stakeholder interactions.
• Hands-on and detail-oriented approach , combined with a fast learning curve and the ability to work with high autonomy in a dynamic environment.
• Language skills: You are fluent in both Italian and English.
• Location: You live in Berlin or Milan, or you are willing to relocate to either city.

What's in it for you:

• Smart Working & Flexibility: Flexible working hours, hybrid work, and 20 days of workation. We trust you to take ownership: you deliver on our shared goals and structure your day in the way that works best for you. You’ll also start with 28 days of vacation, increasing by one additional day per year of tenure (capped at 30 days), so you always have time to recharge.
• Growth & Setup: A structured onboarding plan to get you started, plus a dedicated development budget for your personal and professional growth. You’ll also receive your own MacBook and a fully equipped office setup with monitors and height-adjustable desks.
• KoRo Life & Extras: Free snacks and barista coffee in the office, 20% discount in the KoRo Online-Shop, and exclusive perks with partner companies. On top of that, a fully funded BVG ticket (Jobticket), a subsidy for your fitness membership (Urban Sports Club, Hansefit, or FitX), and a company pension scheme (bAV) via Ginkgo.
• Shared Moments: Regular team events and company parties to celebrate milestones and successes together.

We're looking for People who share our Mindset

For us, it's not just about the what , but above all about the how . You'll be a perfect fit for us if you have the following mindset:

• You take initiative and ownership. You don't wait for a perfect brief or a mandate to get started. When you see an opportunity, a risk, or something that can be improved - you act. When things don't go as planned, you look at your own contribution first and step up, without waiting to be asked.
• You thrive in change. Shifting priorities and evolving processes don't slow you down. You adapt fast and keep moving.
• You build, you don't wait. When something is missing - a tool, a process, a solution - you create it. You prefer a working MVP over a perfect plan and iterate from there.
• You think in leverage. You question how things are done, prioritize ruthlessly, and find smarter paths to better outcomes. You don't mistake effort for impact.
• You're a team player, humble and genuinely kind. You collaborate in and across teams, care about the people around you, and bring sparkles to the room. You speak up when you disagree, commit fully once a decision is made, and actively make the people around you better.

Own it – Move fast – Build it – Create impact – Lift others

Sounds good?

Then we’d love to hear from you! Send us your CV and tell us a little about yourself in a few introductory sentences – who you are, what drives you, and why you’d like to become part of KoRo. After all, we’re looking for team members, not just co-workers!

The KoRo team is just as diverse as our product range! We want to keep it that way as our nut-loving team grows. That’s why we welcome all applicants regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity.

Ready to join KoRo? We look forward to hearing from you!