Service & Processes Project Manager (f/m/d)

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare and cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® – recognized worldwide for their deep heritage and innovative product platforms of superior quality.

The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.

To strengthen our team in Winnenden (Stuttgart area) as soon as possible, we are looking for an

Service & Processes Project Manager (f/m/d)

Your role:

• Lead and support after-sales projects across the company’s product portfolio, covering new service launches, new product ranges and process optimization initiatives
• Contribute to the development and continuous improvement of service processes, documentation and systems
• Collaborate closely with service partners, sales representatives and end customers to continuously enhance and optimize the after-sales service offering
• Work in close coordination with the local service manager to ensure effective support during the launch of new service initiatives, including planning and execution of all relevant activities
• Monitor and validate all prerequisites and essential steps required for the successful rollout of each programme, ensuring readiness prior to go-live
• Oversee programme timelines, ensuring milestones are achieved and deadlines are met
• Participate actively in all testing procedures to ensure thorough and effective validation processes
• Lead the transfer and implementation of processes within the sales units, ensuring clear communication and coordination

Your profile:

• Extensive experience in project management
• Solid professional experience in After Sales, Service Coordination, Technical Customer Support or similar
• Willingness to travel in accordance with business requirements
• Experience in working with data analytics platforms, ideally with Qlik Sense
• Expertise in MS Office applications and experience with CRM and ERP systems

Your perks:

• Interesting tasks with an attractive employer – recognized as a “Top Employer” by kununu in 2025 and 2026
• Free parking spaces directly next to the office and good public transport connections
• Fresh fruit, water and hot beverages for free
• Company fitness via “EGYM Wellpass”
• Bicycle leasing via “JobRad”
• EAP (mental support for employees)
• Learning platforms such as “GoodHabitz” and “Learn TTI” for your professional development
• Special employee benefits via “Family & Friends” and additional corporate benefit

Are you interested?

Then send your application via our careers page . Naturally, we will treat your application with the utmost discretion. Our privacy policy for job applications can be found here .

We look forward to getting to know you!

Techtronic Industries ELC GmbH

Human Resources – Agnese Cesarini · Max-Eyth-Straße 10 · 71364 Winnenden www.ttigroup.com/careers/global-career-opportunities