Flow Manager Inbound (f/m/d)

Introduction

As the top Swiss e-commerce platform, with a crew of over 4’000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate about making genuine improvements. We’ll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you. Be you.

We are building a new state-of-the-art fulfillment center in Neuenburg am Rhein, and you will join us at the very beginning of our journey.

Your tasks

As Flow Manager Inbound, you are the real-time link between the warehouse floor and the Control Center. You keep inbound material flows stable, transparent, and demand-driven by connecting people, systems, and quick operational decisions in our new high-tech fulfillment center. You will help shape our inbound operations from day one.

• Steer inbound material flows in real time, from goods receipt through to putaway, to ensure stable throughput and reliable lead times
• Align daily inbound activities with demand, shift planning, staffing levels, workstation availability, WMS/WCS priorities, and system capacity
• Coordinate the opening, allocation, and use of workstations on the warehouse floor according to operational priorities
• Act as the first point of contact for process deviations, material jams, bottlenecks, and operational obstacles in inbound operations
• Communicate operational updates clearly to the stakeholders, escalating unresolved issues when required
• Identify recurring issues and drive continuous improvements to inbound processes together with the Control Center and operational teams

Your skills

• Completed vocational training in logistics, supply chain management, or a related field, or comparable practical experience in warehouse operations; experience in an automated warehouse or distribution center is a strong plus
• Able to read material-flow data, dashboards, and KPIs quickly to identify deviations, bottlenecks, and capacity risks
• Very good communication skills to communicate clearly and confidently with shift leads, Control Center colleagues, technical support, and other stakeholders
• Very good communication skills in German
• Good communication skills in English (Level B2). If you're not at that level yet, we support you achieving the needed competencies with language classes
• Using creativity and initiative to solve problems and achieve goals
• Think and act with an absolut respect of human dignity and being aware of the human consequences of your decisions

Why start with us?

• Values, not empty words: Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practise and preach.
• Courageous thinking: We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.
• Uncomplicated approach: Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes.
• Flexibility, not compromise: Every position is possible with an 80% workload.
• Rapid growth: With us, growth is a continuous journey. We also support you with 1600 EDU points per year for your professional development so there’s no risk of you getting stuck in a rut.
• 28 days of holiday, exclusive employee conditions in our online shop, a shuttle service and other benefits.

Diversity is our culture.

To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and each contribution is valuable.

Arbeitspensum: 80% - 100%