client advisor

Visual Standards

• Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines
• Maintain selling floor by ensuring the following:
• Understand and execute monthly floorsets
• Placing and/or hanging back items as you work
• Replenishing merchandise after selling
• Folding and placing merchandise on the correct hanger, tissue paper, etc.
• Place tickets inside the item and not visible to the customer.

Floor Presence & Maintenance

• Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
• End of shift/day: Ensure selling floor is replenished and ready for the next day
• Be active and busy on the floor at all day
• Ensure to place and/or hang back items as you work and replenish merchandise after selling
• Ensure clean up and maintenance of fitting rooms

Back of The House Support

• Assist in the mark down process
• Assist in the bi-annual inventory process
• Participation and achievement of pre-sale goals
• Participate in store contests
• Assist in stock room maintenance and keep it organized
• Responsible for stock pulled; all stock must be put away in orderly fashion

MEASURES OF SUCCESS

PERSONAL PROFILE

• Willing to work in and promote a team oriented environment.
• Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
• Consistently show a positive attitude & take responsibility for own actions.
• Must be results driven and flexible to change
• Relevant interest in Fashion / Design.
• Advanced knowledge of POS and store systems.
• A minimum of 1 year on sales, preferably in a luxury retail environment.
• Proven experience in driving sales and meeting sales targets.
• Excellent customer service level.
• Strong clienteling background.
• Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.
• Excellent customer service through Burberry Experience Evaluations.
• Capture compliance.

FOOTER

Department: RETAIL OFFLINE City: Frankfurt am Main Location: DE

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: Germany || Not Applicable || Frankfurt am Main || RETAIL OFFLINE || MAINLINE || n/a ||

Mostramos trecho e link por vaga, e o texto integral quando a fonte permite. Marcas e logotipos citados pertencem aos seus titulares.

Fonte: Statistisches Bundesamt (Destatis), tabela; dl-de/by-2-0; cálculo da StarIn