Czech-speaking Emergency Call Center Agent (f/m/div.)

Welcome to Bosch

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

The Bosch Service Solutions Magdeburg GmbH is looking forward to your application!

Employment type: Limited

Working hours: Full-Time

Joblocation: Berlin

Your tasks

• You work in our emergency call center and are the first point of contact in emergency situations, primarily in road traffic.
• You are responsible for receiving calls, as well as capturing and documenting the required information.
• You correspond with police and fire department dispatch centers and provide relevant data for necessary rescue measures.
• You support and reassure the affected individuals until the rescue services arrive

Your profile

• Personality: Customer-oriented, empathetic, strong communicator, and responsible.
• Working Practice: Self-reliant, conscientious, structured, as well as service- and solution-oriented.