Commercial Student Assistant

About us

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As AI reshapes how consumers search, discover, and choose brands, Trustpilot's unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we're building an inclusive environment where curious, ambitious people can do the best work of their careers. To support Trustpilot's rapid expansion, we're looking for a Student Assistant to join our DACH Sales Team in Hamburg.

With us you'll have the opportunity to try new things and figure out where you want to take your career. We hope we've grabbed your attention so far, please keep on reading for more details about the role.

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

What you'll be doing:

In this role you will be supporting the sales team with both low and high tasks such as:

• Research and identify potential leads
• Use lead generation tools to gather contact information
• Qualify leads based on specific criteria
• Maintain accurate lead records in the CRM system
• Collaborate with the sales team for correct lead handoff and knowledge sharing
• Coordinate customer-facing materials, including documents, presentations, design and other sales collateral
• Support event planning and coordination, including lead management before and after events, and run email cadences and outreach activities on behalf of the sales team

Who you are:

• You have a positive, proactive mindset and are eager to learn
• You're interested in commercial organizations and how they operate
• You have a strong motivation for sales and business development
• You can work independently, take ownership of tasks, and meet deadlines
• You have clear and precise communication skills in both German and English
• You have good understanding of Google and Microsoft products

And don't worry if you don't tick all the boxes (yet), we'll get there. As a team we'll ensure that you have the necessary support to build the skills you need along the way!

What's in it for you:

We'd like you to be able to work approximately 10-20 hours per week, but we are of course flexible depending on what your study schedule looks like.

• An opportunity to work and learn alongside supportive, talented, and passionate people in an international, fast-paced company
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
• Employee discounts to restaurants and shops
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• An collaborative office where different perspectives and ideas come together - creating an environment where you can learn, challenge yourself and help shape what's next

We are:

• Enthusiastic about what we do. Our sales teams are super collaborative and it's a fun place to work if you enjoy seeing your hard work recognised and rewarded.
• Our culture is fast-paced and our employees grow as we do. You'll have plenty of personal development opportunities thanks to our in-house enablement team and individual career mapping.
• Ideas people. We like our employees to be creative and always advocate for new ways of working

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties.

#LI-MN1

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ( ) quoting the role you wish to apply for.

Contact

So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

Keen to join us? Then please apply with your CV and Cover Letter in English as soon as possible.