Creator Management Graduate (TikTok Shop - Operations) - 2027 Start

Responsibilities

The Creator Operations team is responsible for identifying, acquiring and growing Creators that help merchants sell on TikTok Shop. They are also in charge of creating long-term strategies to develop existing businesses on TikTok Shop.

This role is based in our Munich office.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by end of year. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:

• Identifying the Affiliate Program strategy based on business needs and driving quality creator/content supply and creator business GMV growth at scale leveraging the Affiliate services/platform
• Align with cross-function teams to improve creators' experience on TikTok, initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.
• Hiring and coaching the best talent
• Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders
• Decomposing complex problems, devising new approaches and creating scalable solutions
• Make both short-term and long-term creator development strategy and be responsible for growing commerce creator scale and sales within the market
• Build and develop improved internal processes to support partner and creator growth across all categories
• Deliver creator performance reports and insights by diagnosing audience conversion metrics of creator commerce content
• Increase creator business awareness by building and amplifying creator successful case studies
• Work closely with cross-functional teams to drive creator and partner partnerships to support creator revenue
• Attend partner meetings to help improve partner awareness of the creator network and support adoption of creator sales among the partners

Qualifications

Minimum Qualifications:

• Individuals who will complete or have recently completed a degree (Bachelors, Masters) in Business management, Business development, Marketing, account management or a similar field
• Ability to communicate and collaborate effectively within a diverse range of people and job functions
• Fluent in English and German language to facilitate communication with German stakeholders
• Excellent interpersonal skills, strong in both verbal and written communication, flexible in an organisational environment

Preferred Qualifications:

• Previous internship or work experience in sales, business development, influencer marketing, or e-commerce
• Familiarity with TikTok Shop or TikTok creator content
• Experience using CRM or campaign tracking tools to optimize workflows.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. ​

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. ​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. ​

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Diversity & Inclusion ​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ​