Strategy & Operations Graduate (TikTok Shop Operations) - 2027 Start

Responsibilities

About the Team / Role

TikTok Shop’s Strategy & Operations team helps set the direction for one of Europe’s most exciting ecommerce businesses and turns ambitious ideas into measurable results. You will take on meaningful work from day one, using data, user strategy, and cross-functional collaboration to shape growth strategy, improve how the business operates, and create better experiences for sellers and shoppers.

Key Responsibilities

• Help shape business plans and growth strategy by turning performance data into focused priorities and actions.
• Explore operational, commercial, and user data to uncover growth opportunities, risks, and ways to improve the customer experience.
• Design smarter processes and operating mechanisms that help teams move faster and scale effectively across Europe.
• Drive cross-functional projects with Category Management, Seller Operations, Marketing, Product, and Logistics, including e-commerce go-to-market and new product launch initiatives.
• Build clear, persuasive recommendations for business reviews and leadership decisions, with the opportunity to see your ideas put into action.
• Research markets, competitors, consumer goods trends, and integrated marketing approaches to inform strategic choices.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Qualifications

Minimum Qualifications:

• Individuals who will complete or have recently completed a degree (Bachelors, Masters, PhD) in Business, Economics, Finance, Engineering, Data Analytics, or a related field.
• Fluent in English and German to ease communication with German stakeholders
• Strong analytical curiosity and a structured approach to solving open-ended business problems.
• Confident communicating ideas clearly and working with people across different teams, functions, and cultures.
• Self-motivated, adaptable, and excited to take ownership in a dynamic environment where priorities and opportunities evolve quickly.

Preferred Qualification:

• Comfortable using spreadsheets and presentation tools to turn analysis into a clear story; experience with SQL or data-visualization tools.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. ​

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. ​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. ​

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Diversity & Inclusion ​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ​