Senior UX Designer (f/m/d) AI Agent Conversational Experience

Über IONOS

Bei IONOS verwalten wir nicht nur Server, wir prägen mit unseren Lösungen die digitale Zukunft für über 6,2 Millionen Kundinnen und Kunden weltweit. Als Europas führender Hosting-Anbieter und Pionier für unabhängige Cloud-Lösungen bauen wir eine Infrastruktur der nächsten Generation: von souveränen Cloud-Architekturen und hochperformanten GPU-Clustern bis hin zu integrierten KI-Automatisierungstools.

Was uns antreibt: Digitale Entscheidungsfreiheit für Europa und echter Impact für kleine und mittlere Unternehmen (KMU) sowie Großunternehmen. Wir arbeiten in agilen Teams, setzen auf transparente Strukturen und glauben daran, dass Exzellenz und Innovation nur mit echtem Teamgeist entstehen.

Bereit für Deinen nächsten Schritt? Werde ein Teil von IONOS und wachse mit uns.

We’re launching a brand‑new AI Agent platform that will become the digital‑assistant of choice for small‑ and‑medium‑businesses. As a senior designer you will shape the look, feel and overall experience of a next‑generation intelligent‑assistant ecosystem.

Your mission will be to craft intuitive, elegant, and efficient interfaces that make complex business logic user-friendly. This role is ideal for designers who thrive in an innovative and fast-paced environment, ensuring that our technology is intuitive, engaging, and user-friendly .

Tasks

As a vital part of our product development team, your work will significantly influence our application's user experience:

• Design and Enhance User Journeys: Conceptualize and refine user journeys with a focus on enhanced usability and streamlined, automated workflows to maximize user satisfaction.
• Rapid Prototyping and High-Fidelity Mockups: Convert ideas and requirements swiftly into high-fidelity prototypes, accelerating our iterative and agile development process.
• UI/UX Interface Design: Develop visually compelling and interactive elements that maintain consistency and accessibility across our next-generation, web-based platform.
• Cross-Functional Collaboration: Partner with engineers, product managers, and stakeholders. Provide clear and actionable design documentation and actively engage in sprint planning.
• Conduct User Testing & Feedback Sessions: Conduct usability tests, gather feedback, and refine designs to ensure optimal user experiences aligned with user behavior insights.
• Develop and Maintain Design Systems: Contribute to the design system to uphold speed, consistency, and cohesive design language across the product suite.

Qualifications

We're looking for candidates who combine creativity with technical expertise and real-world experience:

• Over 5 years of experience in User Experience, User Interface and Design with exposure to complex and modern digital products.
• Experience in Complex Web Application Design: A proven track record in designing feature-rich, functional, and visually engaging web-based applications beyond marketing sites.
• Proficiency with Leading Design Tools: Mastery of top industry-standard UX/UI design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Canva ).
• Adaptability in a Fast-Paced Setting: Proven ability to handle dynamic work environments, managing tight deadlines for design deliverables.
• Strong Understanding of Agentic Workflows (Highly Valued): Insight into modern trends in automation, AI, and multi-agent system workflows.
• Comprehensive Portfolio: A robust portfolio demonstrating deep expertise in user flow design, wireframing, and the transformation from concept to polished, production-ready mockups.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

Hinweis zur Bewerbung

Wir wertschätzen Vielfalt und begrüßen alle Bewerbungen – unabhängig von z. B. Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion, Behinderung, Alter sowie sexueller Orientierung und Identität, körperlichen Merkmalen, Familienstand oder einem anderen sachfremden Kriterium nach geltendem Recht.

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