Customs Broker | Build & Launch Customs Operations in Germany

Introduction From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by a desire to move forward, achieve results, and build scalable logistics infrastructure across Europe. We are looking for people who want to create more — a large-scale European project born in Ukraine. Your tasks We are looking for a Customs Broker who will ensure fast, compliant, and uninterrupted customs clearance processes, and will also build and launch an in-house customs brokerage function in Germany from scratch. Tasks Main Responsibilities

• Launch of customs brokerage function in Germany: creation and development of in-house customs operations (in-house brokerage) to support business scaling
• Customs clearance management for import/export/transit flows (B2C / C2C)
• Ensuring full regulatory compliance and zero penalties due to errors in classification or documentation
• Communication with customs authorities and operational issue resolution with customs office in Mainz
• Process optimization for high-volume parcel flows
• Daily work with customs systems and internal tools, including troubleshooting technical issues
• Support of e-commerce logistics operations and uninterrupted customs processing
• Customs warehouse coordination and prevention of operational backlog
• Ensuring accuracy of classification, tariff assignment, and documentation. Your profile Requirements Key Requirements
• Valid and officially recognized Customs Broker certification in Germany (mandatory)
• 3+ years of experience as a customs declarant / customs broker
• Strong expertise in e-commerce / parcel logistics (B2C / C2C flows)
• Deep understanding of EU import, export, and transit procedures
• Fluent German (mandatory — working level for communication with customs authorities)