Senior Consultant / Manager Business Strategy (m/f/d) | German Required

Introduction

Your Mission

No deck that ends up in a drawer. No next project. Real ownership.

The global CX outsourcing market is worth more than 400 billion USD. yoummday has built a disruptive model to change this market: a technology-driven platform that combines AI automation with a global network of highly qualified freelance CX professionals. With 100 million euros in revenue, 150 customers worldwide, and a new office in Miami, we're just at the beginning of what's possible.

We're looking for you, starting now, as Senior Consultant / Manager Business Strategy (m/f/d) for our headquarters in Munich.

Our Business Strategy team (made up of former consultants from Bain, BCG, EY-Parthenon, and Roland Berger) in Munich and Berlin owns cross-functional, strategically critical projects end-to-end, from analysis to concept development to operational implementation within the organization.

About us

Are you looking for a profitable scale-up that offers you long-term prospects and a disruptive business model with a growth-oriented corporate culture? Do you also want to grow beyond the usual standards, bring your own initiative and appreciate actively shaping topics?

Then yoummday is the right place for you!

yoummday: " You made my day " - As an innovative SaaS platform, we connect companies with highly qualified freelance call center agents ("Talents") worldwide. Our digital solution enables flexible, scalable and efficient customer support - without the need for traditional call center structures. We are a family-run Munich-based scale-up with over 350 employees ("Daymakers") at 5 locations in Europe and 1 in the USA - further growth is inevitable ;).

Become part of our team and set new standards in AI-supported customer service with us to create smart, data-driven solutions that inspire.

Your tasks

You'll work closely with the leadership team and the Head of Strategy (ex-BCG) on the company's core strategic topics and see directly how your work creates measurable impact and drives real change in the business.

Unlike traditional consulting, your impact here doesn't end on a slide: you'll see firsthand how your analyses, decisions, and projects get implemented in the organization, and what difference they actually make.

• Lead strategic projects &; drive operational excellence: You'll take full ownership of projects with direct visibility to the leadership team, from analysis through to implementation support. You'll analyze existing processes, particularly in operations, identify levers for efficiency and quality, and implement concrete improvement measures.
• Data-driven decision making &; stakeholder communication: You'll conduct in-depth data analyses, derive clear recommendations, and prepare decision materials for the leadership team, which you'll present convincingly both internally and externally.
• M&;A, integration &; ad-hoc topics: As needed, you'll support due diligence, financial models, and post-merger integration, as well as sales pitches and other strategic topics with business impact.

Your Skillset

• Academic background: Outstanding degree in a technical or management-oriented field from (a) renowned university/universities.
• Experience &; track record: You bring at least 4 years of experience at a top-tier management consultancy such as McKinsey, BCG, or Bain at (engagement) manager/project lead level or above, where you took full ownership of strategic and operational topics and independently led teams and projects.
• Thinking &; way of working: You structure complex topics clearly, think in a data-driven, hypothesis-led way, have a strong analytical understanding of operations processes, and combine strategic vision with a genuine hands-on mentality.
• Presence &; communication: You bring executive presence and confident demeanor, you're a true team player without ego, and you communicate confidently in both German and English (at least C1).
• M&;A/integration processes: You bring solid experience in M&;A/integration processes (e.g., due diligence, financial modeling, PMI), in the tech/SaaS industry, and/or in change management projects.

We offer

Your Winning Deal

• Your benefits: In addition to 30 days of vacation, we also offer you a job lunch allowance (€69 per month), a "Givve" card (topped up with €50 per month) or a subsidized membership with Wellpass, discounts via "Corporate Benefits", the option of leasing a JobRad, pension contributions (occupational pension &; VL) and great team and company events.
• Your workplace: You will work in a flexible, hybrid model from one of our dog-friendly and modern offices and will have the opportunity to do "work from abroad" within the EU for 2 weeks a year (*only applies to employees with an EU passport).
• Your footprint: A position in a profitable company where you have the freedom and confidence to help shape it and work with us on the "future of work".
• The values: We score highly with an open, authentic culture and a high-performing and humorous team that is already looking forward to making bold decisions with you and breaking new ground that will lead us to sustainable success.
• Your opportunity: From day one, you will have the opportunity to take on responsibility, drive innovation and develop the company and yourself together with a team of experts.

At yoummday, we value diversity and equal opportunities. We welcome applications regardless of gender, background, age, sexual orientation, religion, or disability. Different perspectives make us stronger – which is why we actively promote an inclusive work environment where everyone can reach their full potential.