Senior Agile Master / Coach (gn)

Introduction

At ControlExpert , a company of the Solvd Group based in Munich, you stand at the forefront of innovation in automotive claims management . Since our establishment in 2002, we have been processing over 20 million vehicle claims annually with more than 1,200 employees worldwide . Our mission is to automate the settlement process by integrating advanced digital and AI-supported tools to create a leading global platform for insurers. This platform serves as a one-stop-shop , providing a seamless and smooth customer experience. As experts in digitalization, we combine AI-based processes and cutting-edge technologies with the expertise of our automotive specialists . Together with our in-house research and development department, we are working to realize our vision:

Car drivers all over the world will have their claims settled fairly the very same day.

Do you want to make a difference? Then become part of our team now!

What you can expect from us:

Join our Agile Core Team and support development teams at different stages of their journey. Together, we improve collaboration, strengthen self-organised ways of working and explore how AI and automation can make our work more effective. Our Agile Core Team is part of IT and currently consists of four colleagues, with plans to grow to seven. We work in a hybrid setup with 1–2 days on-site per week.

Your responsibilities:

• Support new, maturing and established teams based on their individual needs and challenges
• Track and interpret flow metrics to identify improvement opportunities and strengthen delivery
• Analyse team challenges , stakeholder needs, dependencies and blockers across teams
• Set up new teams , including roles, ceremonies, ways of working and tooling
• Coach individuals and teams on agile ways of working, role clarity and effective collaboration
• Facilitate conflicts, strengthen psychological safety and support teams through organisational change
• Partner with management to address structural challenges and identify automation potential within team workflows and Agile Master practices

What we would like from you:

• Experience: 5+ years of professional experience in agile environments, including 2–3 years of hands-on experience supporting agile ways of working, facilitation and continuous improvement
• Agile Expertise: Experience supporting well-established, newly formed and maturing teams
• Coaching skills: Experience coaching individuals and teams and supporting people through change
• People skills: The ability to recognise and address both visible and less obvious conflicts and support people through challenging situations
• Working style: Collaborative, creative and analytical, with a structured approach and strong prioritisation skills
• Self-awareness: Self-reflective, open to different perspectives and interested in organisational dynamics and how they influence delivery
• Team spirit: A collaborative mindset and motivation to actively contribute to the development of the Agile Core Team
• Language: Fluent German and strong English communication skills

What you can look forward to:

Would you like to see our benefits at a glance?

• Work-life balance: flexible working hours with around 60% remote working
• Fitness and wellness benefits through Urban Sports Club
• Discounted Allianz products (insurance, pensions, investments)
• Bicycle leasing via JobRad
• Leasing offers for the latest tech devices , also for private use
• Delicious and affordable lunch from our in-house kitchen
• Diverse employee events such as DigiTalk, sports, and team events
• Corporate Benefits: Attractive discounts and vouchers

Contact:

Send us your CV and references quickly and easily using the "Apply Now"-Button . We do not need a cover letter. We'd rather get to know you in person!

We look forward to getting to know you! Do you have any questions?

Email: ; Homepage: www.controlexpert.com