Promotion Manager (All Genders)

Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

We're looking for a Promotion Manager to own and drive high-impact initiatives across our European shops, helping us improve how promotions are planned, executed and measured at scale.

This role sits at the intersection of promotion strategy, process improvement, data & analytics, and AI-enabled automation. You'll develop deep expertise in promotion mechanics and performance while partnering closely with Product & Tech, Marketing, Pricing, Merchandising and Regional Sales to build scalable solutions that drive growth, improve profitability and deliver a great customer experience.

What You'll Do

Own and drive cross-functional promotion projects that improve planning, execution and efficiency across our European markets.

⚙️ Improve promotion processes and tools by identifying pain points, defining business requirements and working with Product and Tech to develop scalable solutions.

Turn complex data into actionable insights, helping teams make better decisions on promotion investment, effectiveness and execution.

Apply AI and automation to real business problems, using tools such as Microsoft Copilot, Claude and workflow automation to simplify processes, accelerate analysis and improve ways of working.

Collaborate across functions including Marketing, Sales, Pricing, Merchandising, Product and Tech to deliver scalable, high-performing promotion solutions.

Solve complex problems with structured thinking and data, continuously identifying opportunities to improve promotion effectiveness and operational efficiency.

Own stakeholder communication, bringing together regional and central teams, driving alignment and clearly communicating recommendations and progress.

What We're Looking For

✔️ 2+ years of experience in eCommerce, retail, consulting, pricing, commercial strategy or a data-driven marketing function.

✔️ Strong analytical and problem-solving skills, with advanced Excel required; SQL or other analytical tools are a plus.

✔️ Demonstrated interest in AI and automation, with examples of using tools such as Microsoft Copilot, Claude or workflow automation to solve problems, improve processes or increase productivity.

✔️ Experience improving processes or translating business needs into requirements, ideally working with Product, Tech or Analytics teams.

✔️ Proven ability to work cross-functionally, influence stakeholders and independently drive projects from problem definition through implementation.

✔️ A passion for solving ambiguous, complex problems using structured thinking and data-driven decision-making

✔️ High ownership, ambition and a strong bias for action. You're proactive, eager to learn, comfortable going beyond the immediate ask, and motivated by delivering results and making a visible impact.

✔️ Fluency in English; another European language is a plus.

✔️ Bonus: Love pets? You'll fit right in.

Qualifications

What We're Looking For

✔️ 2+ years of experience in eCommerce, retail, consulting, pricing, commercial strategy or a data-driven marketing function.

✔️ Strong analytical and problem-solving skills, with advanced Excel required; SQL or other analytical tools are a plus.

✔️ Demonstrated interest in AI and automation, with examples of using tools such as Microsoft Copilot, Claude or workflow automation to solve problems, improve processes or increase productivity.

✔️ Experience improving processes or translating business needs into requirements, ideally working with Product, Tech or Analytics teams.

✔️ Proven ability to work cross-functionally, influence stakeholders and independently drive projects from problem definition through implementation.

✔️ A passion for solving ambiguous, complex problems using structured thinking and data-driven decision-making

✔️ High ownership, ambition and a strong bias for action. You're proactive, eager to learn, comfortable going beyond the immediate ask, and motivated by delivering results and making a visible impact.

✔️ Fluency in English; another European language is a plus.

✔️ Bonus: Love pets? You'll fit right in.

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid