What do our customers expect from their technology solutions? The next level! That is what our team at FERCHAU succeeds in doing day after day. We are looking for you: As someone ambitious who, like us, wants to take technology to the next level. We are involved in exciting projects for well-known plant engineering customers and convince us day after day with your well-founded expertise and professional knowledge. As an experienced professional, you will support your colleagues with your many years of knowledge, experience and expertise.
## Ingenieur Technical Support / Wind Energy (m/f/d)
- *Your area of responsibility**
- Investigation of complex technical issues in wind turbine systems, including electrical, mechanical and control components
- Coordination of troubleshooting between field teams, engineering and customers using tools such as SAP and Jira
- Lead root-cause analyses with methods like FMEA or 8D-Report to identify solutions for recurring failures
- Development and revision of work instructions, troubleshooting guides and technical documentation with MS Office and document management systems
- Evaluation and implementation of retrofit measures in operational wind parks based on system data analysis
- Interface function between engineering design teams and service operations for solution transfer into field application
- Adaptation and optimization of designs for safe, reliable, economic operation
- Validation of prototypes during initial rollout phases in collaboration with field technicians onsite or offshore
- Management of spare parts needs identification; coordination with logistics for tooling requirements via ERP systems
- Support continuous improvement initiatives such as Lean projects; promote compliance with LV/HV procedures and Wind Turbine Safety Rules
- *These are your prospects for the future**
- Permanent employment contract
- Service anniversary, marriage or birth benefits
- Flexible working hours, thanks to flexitime
- Flexibility with a mobile working option (depending on the customer company)
- We offer special leave, nursery school allowances, long service benefits and more over and above the recommendations of the Federal Employers Association of Personnel Service Providers
- Service anniversary, marriage or birth benefits
- Save money with discounts, including savings on travel, electronics or cars
- Network and just have fun at team events, Christmas festivities or summer parties
- A wide range of training courses
- *Das bringst du mit**
- Completed degree in electrical engineering, mechatronics or comparable technical qualification
- Knowledge in reading/evaluating electrical schematics; practical experience assessing switch cabinets
- Experience in technical support, maintenance or troubleshooting complex machinery—wind industry preferred
- Familiarity with root cause analysis methods (FMEA/8D), preventive/corrective maintenance practices
- Offshore wind maintenance experience desirable; GWO certification advantageous
- Proficiency creating/reviewing technical documents/manuals following ISO standards
- Practical experience within Germany or Europe required; willingness to travel internationally/offshore as needed
- Knowledge of international collaboration, Proficient English language knowledge required (French/Spanish is an advantage)
Unser Team lebt von Vielfalt, von Expert:innen, die ihre unterschiedlichen Stärken für die gemeinsamen Ziele einbringen möchten. Bewirb dich! Online unter der Kennziffer VA59-38882-HH bei Ms. Yvonne Huhle. Das nächste Level wartet auf dich!
Bewerbungsformular: [Zum Bewerbungsformular](https://recruiting.ferchau.com/de/en/ingenieur-technical-support-wind-energy-523477)
Stellenausschreibung auf unserer Homepage: [Zur Anzeige auf der Karriereseite](https://touch.ferchau.com/de/en/job/523477/ingenieur-technical-support-wind-energy)
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