**\*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.***
*TELUS Digital Bulgaria** is looking for passionate **Back Office Gaming Support Specialists with German to join our Game Support Team** - get the job you will enjoy!
*A typical day:**
Assist our players with any issues they might experience or report
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
*If you have:**
Fluency in **German and a good command of English**
Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success
*We Offer:**
**Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs**
**Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home**
**Plane Ticket from your location to Sofia**
**Taxi transportation directly from the airport to your accommodation**
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!
*Does it sound like the perfect job for you? APPLY NOW!**
*About us:** TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
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