Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Bosio UG (haftungsbeschränkt), Kolonnenstraße 8, 10827 Berlin, Germany, telephone: +49 176 42890305, email: finance@starin.pro) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

You can also exercise your right of withdrawal online at starin.pro/en/widerruf-erklaeren (the “Withdraw from contract” button at the bottom of every page). If you use this online feature, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (e.g. by email), including its content and the date and time of its submission, without undue delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

Early expiry for the subscription (§ 356 (5) of the German Civil Code, BGB)

Your right of withdrawal expires on complete performance of the service if, before performance began, you expressly agreed that we begin before the withdrawal period ends and you acknowledged that your right of withdrawal expires once we have completely performed the contract. We ask for this request and acknowledgement on the payment page of our payment provider Stripe, with a box that is not pre-ticked, before the “Pay and subscribe” button. We store them with the time and repeat them in the order confirmation.

A monthly or annual subscription is not completely performed within 14 days, so your right of withdrawal lasts for the whole withdrawal period. If you withdraw within it, you pay the proportionate amount described above (§ 357a (2) BGB).

Model withdrawal form

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To [Bosio UG (haftungsbeschränkt), Kolonnenstraße 8, 10827 Berlin, Germany, finance@starin.pro]:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(*) Delete as appropriate.