Sales Coordinator with Customer Contact (m/f/d) in Berlin Zehlendorf

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Sales Coordinator with Customer Contact (m/f/d) in Berlin Zehlendorf

PerformaNat

Sales & Business Development, Customer Service·Full-time, Part-time

Steglitz-Zehlendorf, Berlin, Germany

Postedon Sep 29, 2026

WITH A PASSION FOR PEOPLE & COWSSales Coordinator with Customer Contact (m/f/d) in Berlin ZehlendorfFounded and managed by two women out of the free university of Berlin, PerformaNat stands for scientific expertise and pragmatic solutions. Our vision: to support farmers in keeping their cows healthy and leading their farms successfully into the future. To achieve this, we develop innovative, scientifically based feed additives - especially for dairy cows. Our products help to effectively prevent metabolic diseases and infections - directly in the barn, very close to the animal.But the most important thing for us is not just our products - it's the people we work with. We listen, give honest advice and support our customers - from the first conversation to the long-term partnership.And that's exactly where we need you: as an empathetic, committed team member in our internal sales team who enjoys making phone calls, takes responsibility, and works with us to ensure healthy animals and satisfied customers.What we value in our team: Empathy, commitment and personal responsibility. We are proud to have a wide range of experience, age groups and perspectives in our team - and we firmly believe that diversity makes us better. We invest in workshops and further training, because professional and personal development go hand in hand for us.You'll fit in with us if you...- like to take responsibility instead of waiting for others (MUHtig)- are open and curious - and really want to understand what matters to farmers (CURIEous)- think for yourself and roll up your sleves, even when things get uncomfortable (PERFORMies)- dare to address things - constructively, honestly, solution-oriented (CONFIDENCE)- see feedback as a gift - and not as criticismYou are not a good fit for us if you...- prefer to work from home rather than in our office- prefer to talk about others rather than with them- only do what you are told - and show no initiative- avoid taking on responsibility- see customer meetings as a chore and are quick to get out of the way- take feedback personally and don't engage in conversationThat's what it's all aboutDo you like the mix of coordination, customer contact and active involvement? As the central interface between customers, suppliers and our team, you not only ensure smooth processes, but also turn customers into real fans. With your flair for people, you turn conversations into sustainable success and help generate sales.What do you do with us- You process and manage our customer orders, including appointment and complaint management- You prepare quotations and advise our customers on the phone - competently and reliably- You contribute new ideas for webinars, campaigns and on-site events and support their implementation- You maintain our customer data in the CRM system- You are the central point of contact for our customers in the event of queries regarding order management- You coordinate with suppliers and logistics partners to ensure the availability of goods- You take on projects in the area of office managementWhat you bring to the table:- You enjoy taking on organisational and administrative tasks- Experience in telephone sales or customer service, or interested to familiarise yourself with this area and experience in working with CRM and ERP software is desirable- Interest in animal health - specialist knowledge of agriculture, veterinary medicine or animal nutrition is a plus, but not a must- You can listen and convince without "persuading". You have a good feel for people- Whether you're a career changer or an industry professional - if you want to make a difference together, you've come to the right place.- Very good written and spoken German- Good written and spoken English is desirable- Desire and interest in developing yourself further, both professionally and personally, because in our experience, this goes hand in handWhat we offer you:- A very good basic salary plus performance-related commission- Office in Berlin-Zehlendorf + home office possible on a daily basis- Comprehensive onboarding and professional guidance – so you can settle in with confidence.- A motivated team that supports each other, gives honest feedback and celebrates successes together- Short decision-making processes - with us, good ideas are sometimes implemented the day after tomorrow- Part-time from 30 hours or full-time - depending on what suits your life- Employee participation - if you are not only entrepreneurial, but also enjoy profiting from it, you can participate in the company through shares.- A working environment with purpose, heart and humour - and yes: dogs are welcome hereFancy a role that connects?Then write to us - with your CV, LinkedIn profile or simply a you have any questions or want to find out what makes us tick? Get in touch - we look forward to hearing from you!www.performanat.de