Onsite IT Support Technician (m/f/d) Munich/Berlin

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

As part of our collaboration with one of our global strategic partners we are on a mission to deliver enhanced digital workplace experience for thousands of users worldwide.

To support our growth, we are looking for IT SupportTechnicians (m/f/d) different client locations in Germany ( Berlin or Munich) - fully onsite.

Key responsibilities:

• Ensuring efficient running of and providing maintenance to various IT systems. Inspecting, prioritizing, and maintaining systems to the highest operational standards
• Providing effective solutions for software and hardware issues
• Responding to user inquiries and guide users with simple, step-by-step how-to instructions
• Recording technical issues and solutions in Knowledge Management System, update knowledge articles with newer and relevant information
• Enabling end users by providing training and education

Candidate requirements:

• Two or more years of relevant experience
• Fluency in German (C1) and English

Experience in the following areas:

• Handling of ServiceNow tickets
• Assistance with Software deployment and with Software related issues (Standard & Non-Standard)