(Senior) Operations Manager // AI Music Video Platform

Requirements

• You have 3–6 years of experience in operations, finance operations or people operations at a small, fast-growing company, and have been the person who kept it running
• You have personally owned the relationship with an external tax firm and payroll provider, including monthly close and the questions that come with it
• You are hands-on with Stripe or a comparable payment system and understand invoices, refunds, credit notes and reconciliation; DATEV experience is a strong plus
• You are familiar with Personio or a similar HRIS and know German employment administration
• You make things tidy without being asked, close loops reliably, and are slightly allergic to loose ends
• You are comfortable making small decisions on your own and bringing the founder only the ones that need him
• You communicate clearly in German and English
• You are based in Berlin and can join us in the office at least four days per week

Bonus points:

• Experience in consumer subscription or SaaS, especially with Stripe at volume and international VAT
• Google Workspace, Notion, Slack, and Linear administration
• You have worked in both a structured company and a scrappy startup and know what is worth copying from each

How we measure success

Within your first month, you’ve audited all recurring finance, admin, and tooling tasks currently handled by the founder, agreed on clear ownership of what you’ll take over, established yourself as the main point of contact for our tax firm, and mapped every vendor, contract, and compliance deadline.

Within 90 days, finance operations, people admin, tool access, and office management run smoothly without input from the founder or Founder's Associate. The founder has received the monthly financial numbers pack twice without having to put it together himself. Our Founder's Associate can hand you a new hire, and you'll have them on payroll, fully equipped, and ready to go within a day.

Within a year, a new hire can be contracted, paid, equipped, and fully onboarded into our systems without any involvement from the founder. No contract renewal or compliance deadline has been missed, and the company has scaled significantly without operational processes becoming a bottleneck.

Benefits

VSOPs and profit sharing, bi-weekly team lunches, regular team events, an annual summer offsite, learning and development support, productivity tools, a headphone allowance, Deutschlandticket, and a €5,000 referral bonus.

Neural Frames is an equal opportunity employer. We welcome people with different backgrounds, experiences and perspectives, and are committed to building an inclusive and supportive workplace.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation