*\*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.**
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is **YES** - join the leader in the CX (Customer Experience) industry **TELUS Digital Bulgaria!**
As a **Digital Trust and Safety Specialist with German and English** you will:
Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks
*We’re looking for someone with:**
High attention to detail
Comfortable processing sensitive information
Strong ability to defend decisions and provide context with logical reasoning
Ability to identify patterns in behavior to enhance decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work
Experience investigating fraud, spam, or other types of inappropriate information is an asset
*Required qualifications:**
Fluent in **German**
B2 or higher **English** language skill
*In return, we will give you:**
**Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs**
**21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home**
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!
*Does it sound like the perfect job for you? Apply now!**
\*\**About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.*
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