Service Desk & Support Technician

Over the last 20 years, Data-Warehouse GmbH has developed into a system house with its own product portfolios in the area of holistic, high quality information management, information logistics and process optimisation, security and cyber security strategy and compliance/data protection consulting.

We are a growing and expanding company and are looking for our professional services department for a **Service Desk & Support Technician** in a permanent position (no freelance work) immediately.

The job is located in the north of Munich (local & not remote, close to the airport) in a highly dynamic environment.

Due to the specific requirements of the project, German, British, Spanish or Italian nationality is required and it is necessary to undergo security clearance (Ü2).

• **Deutsche Bewerber können ihre gesamten Unterlagen gerne in Deutsch einreichen***
• *Requirements/Knowledge/Experience:**
• You have some experience with system administration
• You have the necessary understanding and sensitivity to the SLAs
• Existing ITIL V2 Foundation certification is an advantage (if not, willingness to certify)
• Good English skills (written and spoken) are required as well as basic knowledge of German (B2)
• Willingness to strictly follow client processes and internal procedures (mandatory).