Network Engineer

Introduction

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute

Reporting to the Services organization, you will play a hands-on role in delivering network solutions and providing post-sales technical support. You’ll work closely with internal teams, service partners, and customers to ensure seamless deployment, reconfiguration, and ongoing improvements of Ciena’s solutions.

• Lead solution delivery activities including remote deployment support, network migrations, and acceptance testing
• Support partner engineers during deployments and act as an escalation point for technical queries
• Review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable
• Collaborate with Sales Engineers, Project Managers, Technical Support, and Field Service to resolve design or product-related issues
• Maintain detailed as-built documentation for future upgrades and reference
• Participate in customer kick-off calls and provide guidance to pre-sales teams to align network design with serviceability standards

The Must Haves

• B.S. in Electrical Engineering, Optical Engineering, or related discipline
• Experience in a network engineering or related technical role
• Basic theoretical and/or practical knowledge in one or more areas:
• Layer 0/1 (SDH, DWDM, ROADM, Control Plane, etc.)