Operations Manager, Germany

Take responsibility for successful completion of orders throughout the cycle, which includes:

• Order Planning - Work with customers, field engineers and other parties to schedule installations according to meet assigned service levels
• Order Preparation - Work with internal teams to source, configure, pack, ship and deliver all service elements
• Order Completion - Assist technical teams on the completion of orders, assist on escalations, work to customer satisfaction

Procurement and Logistics

Work with global Procurement Management to ensure timely and cost-effective acquisition of goods and services and manage suppliers, contracts, optimize cost, approve bills etc. within assigned region

In life technical support

Support the Global Support Centre team where applicable with 2nd level local support within Germany office hours and ad hoc technical requests

Partner Management

Manage assigned Field Engineers and Alliance Partners, including:

• Training & Enablement – providing partner with adequate training and resources to support Blue Wireless work
• Ongoing Management – ensuring work is done to specifications, deadlines are met etc.

Finance and Accounting

Support the global finance manager with bills, payments, accounting matters where required

Process Improvement

Document and improve processes and suggest automation

Project Management

Work with Customers, Partners and Internal Teams on complex projects as and when required

If you

• -Are able to work independently and as part of a team
• Are able to think strategically
• Have a Bachelor's Degree
• Have great organizational skills, and be accurate when processing and giving information
• Have excellent communication, time management and interpersonal skills
• Have excellent English and German communication skills, both written and verbal. Other European languages are an advantage
• Are proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Have the ability to show leadership and handle multiple tasks and meet deadlines
• Have strong problem-solving skills and ability to resolve issues effectively
• Having a network in telco is an advantage

We'd love to hear from you

Blue Wireless, Germany

Joining us is a great opportunity to enhance your professional career globally and make a real impact in a tech company that is growing exponentially in a fast-paced environment.

Come grow with us!

• You'll be-Part of a professional international team of networking solution experts
• Working with maritime and business customers across Europe
• Given the opportunity to make a difference, in helping with the development of the role and the business
• Offered career development opportunities as the company grows and evolves
• In a “destination workplace”: work with great managers, in an ideal workplace, while doing meaningful work
• Surrounded by highly supportive peers in a healthy working environment

#LI-AP1

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us ( ) and we will respond to your query as soon as possible.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation