Order Processing Specialist

Profile

• Required language skills: Fluency in Dutch and English is required.
• Additional language skills: German language skills would be a strong advantage.
• Professional experience: 1–2 years of experience in sales or a sales-related role, such as inside sales, customer service, sales support, or service coordination.
• Relevant background: Proven experience in a sales or sales support role, ideally within an industrial, technical, or manufacturing environment.
• Systems experience: Experience working with ERP and CRM systems, including maintaining customer data and managing order-related information.
• Industry experience: Experience in an industrial or technical environment is considered an advantage, but the type of previous sales experience can be flexible.

We offer

• Innovative culture: Be part of a team that thrives on creativity, collaboration, and innovation.
• Global impact: Work for a company that is a world leader in vacuum transport and automation solutions.
• Global presence: Piab has 25+ sales offices and more than 900 partners worldwide, providing a strong international network and global reach.
• Sustainable vision: Contribute to an automated world that promotes safety, efficiency, and responsible use of resources.
• Professional growth: Access opportunities for continuous learning, development, and career advancement.
• Diverse and inclusive workplace: Join an organization that values diversity and fosters an inclusive environment.

Additional Information

• Position: Order Processing & Customer Service Specialist
• Division: Lifting Automation
• Job Mission: As an Order Processing & Customer Service Specialist, you will play a key role in supporting customers, sales colleagues, and internal stakeholders throughout the full order and service process. You will ensure smooth handling of customer requests, quotations, orders, deliveries, service contracts, and invoicing, while maintaining accurate data in ERP and CRM systems.
• In this role, you will contribute directly to customer satisfaction, operational efficiency, and revenue growth by providing structured, reliable, and customer-focused sales support. You will act as an important link between customers, external service providers, purchasing, logistics, service technicians, and the sales organization.
• Preferred Competencies:
• Customer focus: Strong willingness to build long-term, trust-based relationships with customers and provide high-quality support throughout the sales and service journey.
• Sales aptitude: Solid understanding of sales processes and strategies, with the ability to support revenue growth and contribute to commercial objectives.
• Communication skills: Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively across teams and with external partners.
• Analytical mindset: Strong analytical and problem-solving abilities, with the ability to identify issues, structure information, and propose practical solutions.
• Structured way of working: Independent, reliable, and well-organized approach, even during periods of high workload.
• Adaptability: Ability to adjust to changing market conditions, customer needs, priorities, and internal processes.
• Strategic thinking: Ability to plan and implement activities in alignment with business and sales objectives.
• Continuous improvement mindset: Openness to innovation and new ideas, combined with a commitment to improving processes, services, and customer experience.
• This Is What Our Employees Say About Us: “At Piab, I have the chance to leave my own footprint. The low hierarchy means my ideas are heard and valued. #LoveWhereIWork”
• How to Apply: If you are passionate about innovation and want to make a difference in the world of automation, we would love to hear from you. Please use the application link to upload your CV.
• Please note that a valid work permit for the country of employment is required for non-EU citizens. Unfortunately, applications without a valid work permit cannot be considered.

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Posted Oct 29, 2026

Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation