Cloud and AI Engineer

In addition, you are part of the team that serves as the center of expertise (L2 Support) and give guidance and hands-on support when the first level teams need you.

What You Will Work On

• Platform engineering: new integrations, container images, infrastructure-as-code, deployment tooling and security patches. This is the product that every company runs
• Release qualification: when the upstream project ships a new version, you assess it (one-way database migrations, breaking changes, patch compatibility), validate it on a canary, and publish a qualified release with notes that an L1 can act on
• Shared infrastructure: Application Gateway, WAF policies, TLS certificates, Redis, DNS and network peering. This layer is shared across every company and cannot be devolved. A mistake here affects all of them
• Enable the L1 network and be their technical point of contact: write the developer guides, run onboarding and office hours, and build preflight checks and guardrails that make it safe for a platform admin to deploy and operate their own Hub.
• Integrations Catalog stewardship: versioned artefacts (tools, skills, agents, integrations) each shipped with a user guide for AI Champions and a developer guide for platform admins
• Fleet observability: reporting and alerting version parity, uptime, cloud spend and deployment status across all companies.
• Own the eval service: the service itself, the quality of judges and generators, and the methodology platforms use to measure whether their agents do the work
• Close the loop. Shipping is the beginning. Your designs gather operational signals from the fleet and feed a continuous improvement cycle

Requirements

What We Are Looking For

Required

• At least 2 years of professional experience in platform engineering, DevOps, SRE, or cloud operations, including ownership of production systems that others depend on
• Production cloud experience on Azure or AWS
• Infrastructure as Code in production: Bicep, Terraform, CDK or CloudFormation. We care that you think in IaC.
• Strong Python skills beyond scripting: you have built and maintained small production services, worked with APIs, and found your way around unfamiliar codebases
• Comfortable with Linux, Docker, Git and CI/CD as everyday working tools
• Working knowledge of databases and identity: PostgreSQL in production, and OAuth / SSO / Entra ID concepts
• AI-native : you use LLMs as tools, understand their operational properties, and have shipped something with them
• English (fluent) : primary working language across the team; German conversational is a plus

Bonus

• Clear technical writing: Enabling others is a real part of this role and good documentation is part of the work rather than an afterthought
• Experience building internal platforms or tooling used by other engineering teams
• Working in multi-tenant or multi-customer cloud environments
• Contributions to open-source projects, or maintaining a modified version of one in production
• Practical experience with LLM frameworks, agents, MCP or RAG systems in production
• French language skills: a share of our portfolio is in France and growing

Benefits

What You'll Get

• A role that shapes the AI backbone for more than 50 software companies across Europe.
• Become part of CHAPTERS Group, a German serial acquirer with 10x growth in the past five years and high ambitions for what comes next
• A small, high-ownership team : decisions get made fast, your work ships to production. You are part of the CTO office with a direct line to the leadership team
• Daily work with cutting-edge AI technologies.
• Space to define how AI gets integrated into operational business systems at group scale: early-stage work with lasting impact across 55+ companies
• Permanent full-time position , remote-first with the option to join the team in the Cologne office
• A clear path to grow with us : we look for ambitious people who want to build a career, not just take a role. We actively invest in your development: talent reviews, events, conferences, etc.

How to Apply

Send your CV and answer the following questions, no formal cover letter needed:

• Why do you find it exciting to work with vertical market software companies?
• Why are you the right person to drive AI in the CHAPTERS Group? What is your “unfair advantage”?

We are looking forward to your application!

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