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Partner Manager

Posted Oct 02, 2026

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Service-now.com GmbH

Munich

EnglishNo German needed

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€52,000 to €71,000

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About this job

Introduction

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Your tasks

Job Description

The Partner Manager owns the health, performance,and strategy of theassigned partners within theirterritory, with a focus on pipeline development, market expansion, and sales execution. This role translates partner strategy into measurable business outcomes by aligning ServiceNow priorities with field and partner execution.

Working closely with Field Sales, Partners, Marketing, Enablement, Sales Operations, and Technical Partner Advisors (TPAs), the Partner Manager drives co-sell motions, identifies new buying centers, expands into new markets and net new logos, and ensures partners deliver successful customer engagements. This role is not solution- or product-specific and focuses on partner growth, sales effectiveness, and scalable execution across ServiceNow Routes to Market.

What you get to do in this role:

Own end-to-end partner lifecycle management, including strategic partner planning and GTM business plans to drive sales pipeline and growth
Drive partner pipeline development, inspection, and assist with deal progression in partnership with field sales

Work with partners to generate new business in existing accounts, new markets, and net new logos while ensuring partners deliver successful projects

Develop joint GTM plans with Marketing to drive co-sell and demand generation leading to pipeline and revenue

Advise partners on market, geographic, and route-to-market expansion, including identification of new buying centers and customer sales motions

Collaborate with Technical Partner Advisors (TPAs) and the to align sales plays to Routes to Market and guide partners on how to sell ServiceNow

Conduct quarterly and bi-annual business reviews, governance forums, and milestone tracking

Coach and enable partners both remotely and face-to-face, building senior-level relationships and managing partner risk

Track performance metrics, readiness indicators, and reduce friction by escalating risks as needed

Partner pipeline growth, and revenue contribution
Expansion into new markets, buying centers, and net new logos
Consistency of partner execution, governance, and project delivery
Field and stakeholder satisfaction
Partner maturity, scalability, and enablement effectiveness

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
This role strengthens partner-led growth by ensuring partners are equipped to generate pipeline, expand into new markets, and execute effective sales motions. Through strategic partner planning, joint GTM execution, and close collaboration with TPAs and field sales, the Partner Manager translates strategy into consistent, scalable outcomes that drive ServiceNow revenue growth.
5 -10+ years in partner management, alliances, or ecosystem roles
Comfortoperatingin ambiguity with a bias toward action
Executive communication and relationship management skills
Ability to influence and operate in a matrixed organization
Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, or analyzing AI-driven insights
Experience developing and executing GTM strategies through partner ecosystems
Strong understanding of partner-led and co-sell sales motions

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Job facts

Employer: Service-now.com GmbH
Role: Partner Manager
City: Munich
Work mode: not stated
Language: English
Seniority: not stated
Posted: Oct 02, 2026
Source: StepStone

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Broad estimate: €44,000–€58,000/year

Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation