Key Account Manager (m/f/d) eCommerce

Play your part in our team succeeding

The Europe Central Omnichannel Sales Team is responsible for managing and developing some of the LEGO Group's most strategic retail partners across both physical and digital channels. By combining commercial excellence with shopper-centric thinking, the team delivers sustainable growth, strengthens long-term customer partnerships and brings the LEGO® Brand to life wherever consumers choose to shop.

As an Omnichannel Key Account Manager, you will play a critical role in translating customer strategies into winning commercial plans. Working closely with cross-functional teams across Sales, Field Sales, Marketing, Supply Chain, Finance and Retail Development, you will drive profitable growth, deliver best-in-class execution and help shape the future of Omnichannel retailing within Europe Central.

Do you have what it takes?

• Several years of experience in Key Account Management, Commercial Sales or Omnichannel business within FMCG, Consumer Goods, Retail or eCommerce.
• Proven track record of successfully managing strategic customer relationships and delivering sustainable commercial growth.
• Strong commercial acumen with experience in Joint Business Planning, negotiations and customer strategy development.
• Excellent analytical skills with the ability to transform data and insights into clear commercial actions and recommendations.
• Strong stakeholder management and influencing skills with the ability to build trusted relationships internally and externally across multiple organizational levels.
• Ability to lead cross-functional projects and deliver results in a dynamic international matrix organization.
• Highly proactive, structured and solution-oriented with excellent prioritization and project management skills.
• Fluent in German and English.

Nice to Have:

• Experience working with omnichannel retailers or pure-play eCommerce customers.
• Knowledge of retail media, digital shelf optimisation, or omnichannel shopper marketing.
• Familiarity with Power BI, Circana, NielsenIQ, or similar commercial analytics tools.
• Curiosity for digital commerce, shopper behaviour and category growth.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

We show an excerpt and a link, and the full text when the source allows it. Brands and logos shown belong to their owners.

Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Posted Nov 01, 2026

Posted Nov 01, 2026