Operational Excellence Manager (Last Mile)

WHAT WE EXPECT FROM YOU

• Owns the last mile improvement roadmap and makes sure initiatives are delivered on time.
• Owns initiatives end to end, including group-wide projects: frames the problem, builds and defends the business case, runs the pilot, measures and evaluates the impact, and scales what works across sites.
• Leads adoption of operational best practices in loading, routing, and delivery through coaching and influence.
• Partners with group-level development and performance management teams and local site teams to coordinate projects and current performance.
• Reads the problem in the real operation as well as in the data, tells the true cause apart from the noise, and turns the fix into a standard.
• Documents processes (VSM, process maps).

WHAT WE LOOK FOR

Required

• 5+ years of operational experience owning projects or programs in the last mile for retail.
• Strong leadership and coaching capability.
• Excellent communication and stakeholder management.
• Analytical thinker who can define metrics, read data, and separate cause from correlation.
• Project management experience.
• Willingness to travel 2 to 3 days per week across sites.

Preferred

• Background in e-commerce, grocery, or same-day delivery.
• Six Sigma and/or project management certification.

WHAT’S IN IT FOR YOU

• Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly.
• Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
• Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust.
• Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
• Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one.
• Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
• Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik
• A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
• If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

#LI-ML1 #Knuspr

We show an excerpt and a link, and the full text when the source allows it. Brands and logos shown belong to their owners.

Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Listed on a job portal Nov 07, 2026

"visa support" · "relocation support"