Customer Care Representative (w, m, d)

Requirements

• Degree in Economics, Communications, Humanities,

Business Administration, Marketing or related

• Strong proficiency in German and English / Italian / French

or Spanish

• Excellent verbal and written communication skills with a

passion for communication

• Ability to interact with customers from diverse cultural and professional backgrounds
• Creativity, proactivity and strong attention to detail
• Enthusiastic, organized, customer- and solution-oriented

thinking

• Quick comprehension of issues and their processing/

resolution

• Capability to work independently and in a team
• Desirable: experience in online customer support

Experience with Salesforce

Auction Technology Group is committed to fair and equitable compensation practices.

Benefits

• Dedicated international team with a flat organizational structure.
• Ambitious projects to take ownership of, with a broad scope for co-decision-making.
• Fully covered mobility (Deutschlandticket) or Wellbeing (Urban Sports Clubs).
• Your well-being matters to us: take care of your mental health through a variety of classes, trainings and sessions with OpenUp.
• Flexible working setup to make the most of your working hours: we offer flexibility in our Hybrid/Remote model; however, we do expect you to use our Berlin office in Charlottenburg 2 days per week.
• Work from abroad fully remote for up to 30 working days per year.
• Dog-friendly office: we can’t wait to meet your furry friend!
• Of course, we have regular get-togethers, company events, and drinks and snacks you can enjoy at our office.

Interested in the role? Your CV is enough!

If you don't meet all but most of the requirements, we encourage you to apply to us anyway. Let's find out if we are a good match. We are looking forward to you!

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation