Customer Success Internship (f/m/d)

WHAT YOU WILL BE DOING

• You will be part of our Customer success team, taking care of and fully contributing to the customer experience of our users
• You will review, check customer data, and work with our operations team.
• You will support our account managers and work closely on accounts where you own the investor communications
• Most importantly, you will identify and take ownership of your own projects, driving meaningful improvements across our company and Customer Success processes
• To make this happen, you will work closely with teams across bunch, foster cross-functional collaboration, and bring your projects from idea to implementation

ABOUT YOU

• Previous experience in a fast-paced environment (VC, consulting, investment banking, etc.) or a customer-related role, ideally at a startup company
• Customer-centric mindset and the ability to respond quickly and work well under pressure
• Excellent attention to detail - you are able to catch the corner case every time and are a reliable team member
• You are a great self-organizer and have top-tier project management skills plus a love for processes and results
• You have a basic understanding of core financial concepts and a keen interest in venture and private asset investing
• You have good English, and ideally German
• You are team-oriented and ambitious and bring fun energy to work

WHY YOU’LL LOVE IT HERE

• Make your mark in a mission-driven FinTech startup that values each of its bunchies
• Be mentored by experienced operators and founders, that take your development seriously
• Learn fast in a culture that values ownership, creativity, and trust and always strives to empower others
• Additionally enjoy benefits in mobility, food and learning
• Take part in a network of people passionate about investment and work closely with the most interesting players in the private market.
• Benefit from working with a diverse mix of talents, unrivalled energy, and team spirit within a culture of drive and ownership
• Flexible hours and a remote office setup with possibility to work in our coworking space in Hamburg

About bunch

bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management.

We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it.

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At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants.

We process personal data in line with applicable laws (including GDPR). See our Privacy Policy https://www.bunch.capital/privacy-policy for details on your rights and how to reach us.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

The Michigan Daily · 3 days ago

Posted Nov 01, 2026