Assistant Store Manager (m/f/x) Hamburg Spitalerstraße in Full Time

Customer satisfaction & feedback

• Staff productivity & engagement
• Stock availability & replenishment efficiency
• Compliance with operational routines
• Turnover vs. targets
• Development of the category
• Control of retail key figures such as MS, IPT, AVB, CR, number of services
• Inventory on schedule
• Sickness quote & employee turnover

Services

• Short services in all departments
• Support for beauty classes

Operations

• Ensuring product presentation in accordance with visual merchandising specifications
• Assortment and merchandise maintenance
• Ensuring that the sales floor is fully stocked and preparing products for sale
• Cleaning the furniture and products on the sales floor
• Warehousing & stocking of goods in the warehouse and on the sales floor
• Support with the conversion/construction of merchandising updates
• Carrying out inventories
• Operating cash register
• Additional tasks related to the daily business

KPIs

• Conversion Rate
• Items per basket
• Average basket
• Customer feedback/satisfaction
• Number of services

Do not hesitate to apply if you have…

Personal Skills

• Communicative, reliable, organized
• Team spirit
• Open, motivating and friendly manner

Experience & Technical Skills

• Comparable experience or interest in the beauty, cosmetics, retail, fashion or gastronomy sector
• First experience in retail and in advising and dealing with customers
• Excellent communication skills with customers
• Good knowledge of the beauty industry & trends
• Fluent in English or native language of the country

Being LVMH

• Acts people oriented
• Shows creativity and drives innovation
• Strives for excellence
• Entrepreneurial spirit & mindset

Here, you will find:

• Rewarding Compensation, that reflects your value - with an attractive salary package designed to recognize your skills and dedication.
• Generous time off, so you can recharge, explore and live fully - because true performance comes from balance and well-being.
• A 4-day workweek , because balance fuels brilliance.
• Benefits that empower. from staff discounts to fitness partnerships, supporting your lifestyle both inside and outside of work.
• Security for the future. Through a robust company pension plan that invests in your long-term peace of mind.
• Growth that empowers. Through a culture of continuous learning, supported by dedicated trainings and further education opportunities, that help you grow personally, advance professionally and stay ahead in your field.
• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation