MES Tool Support Engineer (all gender)

#weareALTEN – the home of forward thinkers

We are the designers of today for the world of tomorrow.

As one of the world’s leading engineering service providers, we at ALTEN are committed to positively shaping the future of our partners, the careers of our employees and the challenges facing our society and environment.

Nearly 60,000 employees in 30 countries are already working on innovative solutions in various engineering and IT sectors such as aerospace, renewable energy, medical technology, railway technology and automotive.

MES Tool Support Engineer (all gender)

Location: Friedrichshafen

Make it happen

YOU...

• are the first point of contact (L1 support) for engineers regarding DELMIA (Dassault Systèmes) and DELMIA Apriso
• support users with tool usage and workflows in day-to-day operations
• handle data entry, maintenance and validation in DELMIA and Apriso
• analyse data flows between DELMIA, Apriso and SAP to identify and resolve issues
• escalate complex cases to L2/L3 support
• work on site in Friedrichshafen, with a structured onboarding and training on the tools

Be our forward thinker

YOU...

• hold a degree in Production or Manufacturing Engineering, Industrial Engineering, Mechanical Engineering or Business Informatics, or are a state-certified technician with a production background
• have first experience with manufacturing or production tools (MES, PLM, ERP), ideally with DELMIA, Apriso or SAP PP/QM
• are highly motivated to learn new tools in depth and to become a key user
• have strong communication skills and enjoy supporting users
• use MS Office, especially Excel, confidently
• speak business-fluent English; German is an advantage