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Senior Manager Strategic Customer Projects (m/f/x)

Posted Oct 17, 2026

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ZEISS

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Salary (estimate)

Broad estimate: €44,000–€58,000/year

About this job

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

Your role

Your Role

We are seeking a highly motivated and experienced Senior Manager Customer Projects to join our team. In this role, you will initiate, lead, and execute strategic, large-scale operational initiatives within the ZEISS Shared Production Unit to deliver against requirements from internal and external customers (e.g., product ramp-ups, launches of new products, production transfers, and economic optimizations). You will ensure successful project delivery in alignment with customer expectations and serve as the go-to person for ZEISS internal and external customers, including senior management.

Identify, scope, structure, and lead strategic and operational projects with ZEISS Strategic Business Units, external customers, and the Shared Production Unit team
Be the go-to person for all projects; take responsibility for successful delivery and represent projects to internal and external customers
Manage projects to ensure on-time, on-budget, and quality delivery
Bring an outside-the-box perspective to find best solutions in a multi-stakeholder environment
Coordinate cross-functional activities and ensure alignment with customer requirements and strategic objectives
Communicate progress, risks, and decisions clearly to all stakeholders and senior management

Degree with excellent final grades in sciences, technology, engineering, mathematics, economics, or a related field
Multi-year practical experience in management consulting, project management, corporate strategy, operations, or sales/key account management in ZEISS-related industries
Track record in customer-facing roles (e.g., consulting, sales, key account management)
Operational excellence experience is a plus; experience in operations/production engineering or R&D is beneficial
Strong entrepreneurial, strategic thinking and solution-oriented mindset
Demonstrated ability to partner with all levels of the organization and achieve alignment in a complex stakeholder setting
Fluent in English and German; strong communication and lateral leadership skills

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Senior Manager Strategic Customer Projects (m/f/x)

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