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Customer Success Manager

Listed on a job portal Nov 06, 2026

Analyze in Job Fit

Excelloit Consultancy Services GmbH

München

EnglishFluent German (C1+)

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Salary (estimate)

Broad estimate: €44,000–€58,000/year

About this job

About us

Excelloit is an international consulting firm with offices across the DACH region, Europe, the United Kingdom, and India. We support organizations through talent consulting, digital transformation, and energy advisory services. This vacancy is managed on behalf of a premium client

Tasks

Required Skills and Qualifications

Minimum 2 years of experience in Customer Success Management, Performance Marketing, Digital Marketing, or Marketing Tracking.
Previous experience in direct client interaction and relationship management.
Strong knowledge of Meta Ads and Google Ads, including campaign structures, attribution windows, and budget allocation.
Good understanding of marketing attribution, UTM tracking, conversion funnels, and new versus returning customers.
Knowledge of tracking technologies, including:
• Pixels and Conversion APIs
Client-side and Server-side tracking
Cookies and Consent Management
Experience using AI tools such as ChatGPT and Claude.
Strong analytical skills with the ability to convert complex data into actionable business recommendations.

Good commercial understanding with the ability to identify upselling and cross-selling opportunities.

Excellent communication, presentation, and client management skills.

Proactive attitude with strong ownership and problem-solving abilities.

Native-level or C2 German and business-fluent English (C1), both written and spoken.

Must be based in Munich or willing to relocate.

Hands-on experience with Shopify, WooCommerce, or Shopware.
Experience with Google Analytics 4 (GA4).
Knowledge of Google Tag Manager.
Experience with TikTok Ads.
Familiarity with HubSpot, Intercom, or Jira.
Previous experience working with MarTech or SaaS companies.

Tools and Technologies

Shopify
WooCommerce
Shopware
Meta Ads
Google Ads
TikTok Ads
Google Analytics 4 (GA4)
Google Tag Manager
HubSpot
Jira
ChatGPT
Claude

Competitive salary package with performance-based incentives
Flexible working hours and hybrid/remote work options
Opportunities for international projects and global exposure
Professional development and continuous learning programs
Career growth and internal mobility opportunities
Supportive and collaborative work environment
Health and wellness benefits
Paid annual leave and public holidays
Modern workplace with advanced tools and technologies
Long-term career stability with a growing organization

Additional contact details

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Job facts

Employer: Excelloit Consultancy Services GmbH
Role: Customer Success Manager
City: München
Work mode: not stated
Language: English
Seniority: not stated
Listed on a job portal: Nov 06, 2026
Source: XING

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