Job Board

Technical Account Manager

Posted Jul 21, 2026

Analyze in Job Fit

Vercel

Hybrid - London, Berlin

EnglishNo German needed

Open the original posting

Saving starts the application package.

Job Fit

See how close your profile is to this ad.

Salary (estimate)

Broad estimate: €44,000–€58,000/year

About this job

About Vercel:

Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.

Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.

About the role

We are looking for a Senior Technical Account Manager (TAM) to own the post-sales technical relationship for a portfolio of our largest enterprise customers, taking it over from the Solutions Architect (SA) at deal close. Your focus is continuity: customers renew the annual TAM engagement because their technical outcomes improve each year.

What you'll do

Own the post-sales technical relationship and the annual TAM renewal for a portfolio of enterprise accounts, running a weekly check-in, monthly review, quarterly business review (QBR), and annual roadmap workshop for each
Lead incident follow-through when an escalation or a pattern of incidents emerges: run the post-mortem, find the architectural root cause, own the remediation roadmap, and respond to priority 1 and 2 escalations within 4 business hours

Deliver proactive architectural reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments

Scope hands-on engineering work for Forward Deployed Engineers (FDEs) and audits for Professional Services, and track their outcomes into the customer's technical roadmap, without shipping production code yourself

Relay customer technical needs to Product, Engineering, and Support, and hold those teams to the commitments you have made to your customers

5+ years in customer-facing technical roles at a platform, infrastructure, or developer tools company, such as technical account management, solutions architecture, developer success engineering, or support engineering
Owned customer relationships at the $1M+ annual contract value (ACV) tier, including QBRs, roadmap workshops, and renewals
Architected, debugged, and optimized production systems on Next.js and Vercel, including App Router, incremental static regeneration (ISR) and caching, Fluid Compute, and the AI SDK
Led technical outcomes across Engineering, Product, and Support without formal authority, and written the incident summaries, post-mortems, and executive readouts that came out of them

Carried a TAM portfolio at a hyperscaler, infrastructure platform, or developer tools company, such as AWS, Cloudflare, Datadog, or GitHub
Built AI agents with the Vercel AI SDK or Model Context Protocol (MCP) servers
Led cloud financial operations (FinOps) or cost-optimization engagements, or ran an annual roadmap workshop or Well-Architected Review for an enterprise customer

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data.
Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

We show an excerpt and a link, and the full text when the source allows it. Brands and logos shown belong to their owners.

Job facts

Employer: Vercel
Role: Technical Account Manager
City: Hybrid - London, Berlin
Work mode: not stated
Language: English
Seniority: not stated
Posted: Jul 21, 2026
Source: Greenhouse

Company rating

Glassdoor 3.9
133 reviews
View on Glassdoor

Company news

Vercel’s agent-desktop Lets AI Agents Use Your Whole Computer
ShiftDelete.Nettoday
Vercel Labs Open-Sources agent-desktop for Agent Computer Use
MarkTechPostyesterday
AI is exposing security holes. The internet is freaking out and asking if it's time to pull the plug.
Business Insider9 days ago
Vercel sets a deadline for vendors to move beyond long-lived keys
The New Stack10 days ago
Vercel Labs Open-Sources fx: a Zig Coding Agent Designed to Be Embedded
infoq.com11 days ago

Similar jobs

Head of Solutions Architecture, EMEA
VercelHybrid - London, BerlinHybrid
Glassdoor 3.9 (133)
EnglishNo German neededDirect application
Posted Sep 14, 2026
Broad estimate: €44,000–€75,000/year
VercelHybrid - London, BerlinHybrid
Glassdoor 3.9 (133)
EnglishFluent German (C1+)Direct application
VercelHybrid - London, Berlin
Glassdoor 3.9 (133)
EnglishNo German neededLead

Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Broad estimate: €44,000–€58,000/year

Broad estimate: €44,000–€75,000/year

Technical Account Manager

Job Fit

About this job

About Vercel:

About the role

What you'll do

What you need

Benefits:

Disclosures:

Job facts

Company rating

Company news

Similar jobs

Head of Solutions Architecture, EMEA

Company news