Head of Platform & Solutions Operations (f/m/d)

You own the operating model end-to-end: starting with a pilot on one integrated solution in your first months, and scaling from there into a sustainable, audit-proof operating capability.

• *Tasks and responsibilities: **
• You build a pilot for one integrated solution within your first months, delivering it end-to-end with agreed interfaces, real SLOs in use, and a functioning stakeholder feedback loop
• You design and implement a Service Integration (SIAM) operating model across multiple internal providers, including IT Service Desk, Global Business Service, and Global Technical Service
• You introduce SLOs and error budgets on top of the observability stack and use them to drive prioritization and operational decisions
• You establish modern, risk-tiered change management practices based on GitOps and policy-as-code principles
• You build, lead, and grow an operational team or competence center that ensures reliable platform operations in production
• You collaborate with Quality and Regulatory Affairs to define and fulfill supplier obligations under IEC 62304 and ISO 13485
• You represent platform operations to internal and external stakeholders, communicating risks, incidents, and the roadmap in a transparent manner.
• *Professional Qualifications:**
• You hold a degree in Computer Science, Information Systems, or a comparable field
• You bring more than 8 years of experience in platform or production operations, including several years in a leadership position
• You have hands-on experience implementing SLOs, observability practices, and incident response processes in live production environments
• You have successfully designed and operated a Service Integration (SIAM) or comparable multi-provider operating model
• You possess practical experience with Site Reliability Engineering (SRE), cloud-native platforms, Kubernetes, and GitOps-based change enablement
• You have worked in regulated or compliance-sensitive production environments, ideally with ISO 27001 / SOC 2, while experience with IEC 62304 and ISO 13485 is a strong advantage
• You communicate fluently in English and work confidently in German with enterprise stakeholders.
• *Personal Competencies: **
• You build trust and collaborate effectively across organizational boundaries, including with stakeholders who do not report directly to you and in virtual, cross-site environments
• You are self-motivated and hands-on while remaining calm and decisive during major incidents
• You combine a structured and analytical mindset with the ability to act quickly under pressure
• You are genuinely curious about modern operations and continuously expand your knowledge as technology platforms and regulatory requirements evolve.
• *Benefits: **
• Company pension scheme
• Mobility benefits, e.g., the B. Braun Job Ticket or Job Bike
• Family-support services, e.g., vacation childcare
• Flexible working hours such as flextime and mobile work
• Employee discounts
• Various working models, e.g., job sharing/part-time

Diversity makes us stronger! That is why we explicitly encourage people of all identities, lifestyles, and backgrounds to apply.

B. Braun SE | Haakon Schröder |

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Posted Nov 01, 2026

Posted Oct 27, 2026