be involved in all phases of the software development (SW) lifecycle, including the testing, analysis and maintenance of the software system
participate in the SW deployment process ensuring qualified Software Products are successfully installed at our customer's facilities
perform troubleshooting of system software related issues
perform in-house & onsite support of customer install base and resolution of customer issues
test, troubleshoot and propagate errors clearly to SW and HW Development Engineers
setup and maintain tool simulators, testing environments, lab support to reproduce issues found in field and verify SW solutions
understand customer technology & productivity needs and feedback those requirements into software development
prepare presentations to Lam internal stakeholders and customers travel worldwide wherever semiconductor customers are located (up to 25%)
WHO WE ARE LOOKING FOR
Technical education in Soft- and Hardware -minimum HTL /technical high school - electrical engineering, software engineering or similar
Excellent Computer, troubleshooting and statistical process control skills
Proficient oral and written communication skills in English
Good knowledge of operating system principles and basic hardware capabilities
Preferred qualifications
Professional experience would be an asset, but not a requirement
Ability to establish successful relationships in a multicultural environment with external and internal customers
Structured Working Style (attention to details)
High degree of initiative, flexibility, and ability to work in a team
WHAT WE ARE OFFERING
This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in the occupation group E depending on educational background. A higher payment is negotiable depending on education, expertise and skills. The monthly salary is paid 14 times per year.
WORKING HOURS
Flexitime model 38,5 hours/week, Core hours (Mo-Th 9-15, Fr 9-11:30)
APPLICATION:
If you are interested in this position, please apply ONLINE under: https://careers.lamresearch.com/
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