Delivery Capacity & Demand Manager (f/m/x)

What you’ll do: The Recipe

• Own the delivery proposition for your set of European markets: the delivery days, time windows, cut-offs, pricing nudges and recommendations customers see when they place or change an order.
• Configure and calibrate our in-house demand steering tool, so demand is guided towards the capacity we have rather than blocked outright when a production site or delivery route fills up.
• Monitor daily whether the offering ran as expected across your markets, and get to the bottom of it when it didn't: a data pipeline that stalled, a setting that's off, or a shift in how customers are behaving.
• Dig into the data with SQL and our monitoring dashboards to establish what actually happened,.
• Make it make sense to turn technical outcomes into a clear story for colleagues who don't live inside the tool.
• Partner with supply chain planners, logistics teams, local market colleagues and our tech partners to translate their constraints into configurations, and to flag early where a forecast and a delivery plan are heading for a collision.
• Lead the validation for holiday shifts and peak periods, giving a clear go/no-go recommendation backed by evidence rather than instinct.
• Shape where the tool goes next, improving the configurations, checks and documentation that keep demand steering reliable as we roll the model out across more markets.

What you’ll bring: The Ingredients

• Experience in logistics, supply chain, operations or a related field, where you've seen how a change to what you offer customers affects their journey
• Confidence with data: you write your own SQL queries, work comfortably in spreadsheets, and read a dashboard closely enough to tell a real signal from noise.
• A methodical way of working: you like things documented and done properly, and you stay effective while the system around you is still being built out.
• The ability to explain a technical problem to a non-technical colleague, and to make a recommendation land with evidence behind it.
• An appetite for ownership over the long haul: you'd rather take one system and develop true mastery in it than move from project to project.
• Fluent English, and you're based in Berlin or ready to move there.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Posted Nov 01, 2026

Posted Nov 01, 2026