Customer Success Engineer

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About the Role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Advanced level of English and German
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get

• Comprehensive Financial Security – Company-sponsored retirement savings, life insurance, and accident coverage to help protect you and your family.
• Generous Time Off – Enjoy 30 vacation days per year, plus company-wide VeeaMe Days dedicated to rest, wellbeing, and self-care.
• Wellbeing & Mental Health Support – Access confidential counseling and professional support services through our Employee Assistance Program for employees and their families.
• Make an Impact Beyond Work – Receive paid volunteer time each year through the Veeam Cares program to support causes that matter to you.
• Healthcare & Wellness Benefits – Benefits include healthcare support and wellbeing-focused programs designed to help you thrive both personally and professionally ( effective September 2026 ).
• Additional Lifestyle Perks – Enjoy benefits that support your everyday wellbeing, including lifestyle-focused programs and employee-friendly perks ( effective September 2026 ).

Please note: If an applicant is permanently located outside of Germany, Veeam reserves the right to decline the application for this position.

#LI-MM1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

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Posted Oct 17, 2026

Posted Oct 16, 2026

Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation