Due to increasing business volume and the growing complexity of our products and project offerings, Franka’s Sales Backoffice requires additional support to ensure efficient and reliable sales operations
The Sales Operations Manager will support the sales team by coordinating operational processes, improving cross-functional collaboration, and ensuring smooth execution of sales-related activities. The role requires an experienced professional with a solid understanding of processes within a manufacturing company and the ability to navigate complex operational requirements
Key Responsibilities :
Sales Operations Support: Manage and coordinate sales back-office activities to support the growing business and ensure efficient day-to-day operations
Order and Project Coordination: Support the processing and coordination of customer orders, product offerings, and project-related activities
Cross-functional Collaboration: Work closely with Sales, Supply Chain Management (SCM), and other relevant departments to ensure smooth information flow and alignment across business processes
Process Management: Ensure compliance with established processes, identify operational bottlenecks, and contribute to continuous process improvements
Stakeholder Management: Act as a reliable interface between internal stakeholders to support timely execution of customer and business requirements
Operational Excellence: Help maintain high standards of data quality, process reliability, and customer service as business volume and product complexity increase
Required Qualifications and Experience :
Several years of relevant professional experience in Sales Operations, Sales Backoffice, Supply Chain Management, or a comparable operational function
Experience working in a manufacturing or production-oriented company, with a good understanding of its operational processes and interdependencies
Strong organizational and coordination skills, with the ability to manage multiple tasks and priorities
Ability to understand complex products, customer requirements, and project-related workflows
Strong communication and stakeholder management skills
A structured, proactive, and solution-oriented approach to work
High attention to detail and a strong sense of ownership
Key Competencies:
Strong process understanding and analytical thinking
Effective cross-functional collaboration
Adaptability in a growing and evolving business environment
Ability to work independently while contributing to team objectives
Customer-oriented mindset and commitment to operational efficiency
What we offer
A dynamic high-tech company, combined with financial soundness and world-class investors.
Join an interdisciplinary, international team with 60+ different nationalities in a collaborative work environment.
Lots of development opportunities as we continue to grow.
Challenging tasks and impactful projects alongside experts that enable professional and personal growth.
Corporate Benefits Program covering health, mobility, and learning for 100€ net per month.
Modern office facilities with a rooftop terrace overlooking Munich, free drinks & fruits, and regular company events contribute to a good working environment
About us
Agile Robots is a leading provider of AI-powered robotics solutions. By combining artificial intelligence and robotics, the company makes industries smarter, more flexible, and more efficient.
Founded in Munich in 2018 by renowned robotics researchers from the German Aerospace Center (DLR), Agile Robots has experienced rapid global growth. Today, more than 3,500 highly skilled robotics and AI enthusiasts are employed worldwide. The company has one of the largest research and development teams in the AI and robotics industry.
Agile Robots has built a unique portfolio, together with the subsidiaries BÄR Automation, Franka Robotics, idealworks, and Krause Automation, the company covers all areas of AI-driven robotics.
Find out more at: https://www.agile-robots.com/en/
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