Service Management Analyst (m/f/d)

### Your Qualifications:

• Strong communication and collaboration skills
• Service orientated, business benefit and value driven
• Have an appetite for sharing experience and knowledge to develop competencies within IT colleagues
• Master’s-Bachelor degree or similar in a relevant area and working experience
• Analytical thinking and data driven with Finance background
• Fast learner, logical understanding and motivation to work in a challenging surrounding
• Independent way of working, self-confident appearance at times on management level
• Knowledge in Power BI, Robotic Process Automatization (RPA), Microsoft Power Platform
• Very confident in using MS Office applications (PowerPoint, MS Excel, MS Word, MS Teams & Sharepoint)
• Fluent in English (written and verbal)
• Ability to work proactively with limited supervision

### About Hays:

With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Posted Sep 25, 2026

Posted Oct 30, 2026