Senior Product Manager - Machine Learning (m/f/d)

🎤 WHY VOIZE? BECAUSE WE’RE MORE THAN JUST A JOB!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

💡 YOUR MISSION: TURNING MACHINE LEARNING CAPABILITIES INTO REAL USER VALUE

voize is more than a scribe and far more than another documentation tool! We're defining & setting the benchmark what AI in healthcare actually looks like. As Product Manager - ML, you’ll sit at the core of our product, you’ll translate customer, Sales, and Customer Success signal into the ML product roadmap across our markets - defining what “better” means for our models, aligning stakeholders on priorities, and driving a shipping cadence that turns ML capability into measurable user value.

🚀 YOUR DAILY BUSINESS - NO TWO DAYS ARE ALIKE

• Own the ML product roadmap for core speech and NLP across our markets, turning field signal into clear priorities
• Run a structured customer-feedback → ML loop with Sales, Customer Support and Customer Success, and direct customer conversations (and close the loop back to the field)
• Define and maintain the model evaluation framework that gates releases (metrics, slices, thresholds, regression bar)
• Partner closely with Speech & NLP Leads as your roadmap counterparts to ship improvements to production
• Improve the product analytics and ML data integration: close the gaps between what we want to achieve, what we can measure in production, and what we train our models on.
• Own ML product KPIs (e.g., no-edit rate, documentation rate, edit rate per slot, transcription accuracy) and drive measurable improvements.

🤝 YOUR SKILLSET - WHAT YOU BRING TO THE TABLE

• Extensive Experience in Product Management, background in speech recognition, NLP, or LLM-based product is a plus.
• Strong technical fluency in ML: evaluation, training data, latency/quality trade-offs, and release mechanics (you don’t need to train models, but you do need to deeply understand them)
• Track record of shipping ML-powered products to production with measurable user impact
• Hands-on experience designing and operationalizing ML model evaluation frameworks
• Excellent communication in English; German is a plus
• We are open to relocators, but this role is ideally based in Berlin and you’ll work in a hybrid set-up.

🌱 GROWING TOGETHER - WHAT YOU CAN EXPECT AT VOIZE

• We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people
• Become a co-creator of our success with a competitive s stock option program
• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses
• You decide when you work best, that means flexible working hours and a good hybrid set-up, plus dedicated remote working days within the EU.

✨ READY TO TALK? APPLY NOW! 🚀

We look forward to your application and can’t wait to meet you - no matter who you are or what background you have!

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation