Dutch-Speaking Customer Support Agent (m/f/d), Lisbon, Portugal remote

Are you passionate about customer service and modern technology?

Do you want to live in a vibrant city and gain international work experience?

Then come to Portugal!

The capital of surfing, sunshine, art – and your new job!

Remote 100% within Portugal, apply now!

Join a global customer service team and support one of the world’s most renowned companies. Your mission: handle customer inquiries professionally, empathetically, and solution-oriented – while helping create a safe online experience.

Your Responsibilities:

• Professional handling of incoming requests via phone, chat, or email
• Reviewing and moderating content on social media platforms (videos, images, audio)
• Ensuring compliance with community guidelines
• Identifying and removing non-compliant content
• Structuring and analyzing user data to improve service quality
• Documenting all customer interactions in the service database
• Solving issues using targeted questions and internal knowledge bases

Your Profile

• Dutch at native level (C1–C2)