Field Service Engineer (m/f/d) EBPG

We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. Defined by a dynamic environment that is at the forefront of tomorrow’s technological advances on a global scale, we are seeking challengers ready to shape the future with us. We are looking for individuals who thrive in visionary and collaborative environments, bringing their unique strengths and their passion to make RAITH the innovative force it is. Interested to write the next chapters of our success story together with our 450-strong team? We are currently looking to fill a full-time Field Service Engineer (m/f/d) EBPG position ideally based in Southern Germany . The role involves the support of our national and international customers. Your mission Managing assigned customer cases, including periodic maintenance, fault diagnosis and execution of repairs Installing new systems and performing site surveys, followed by training and clear guidance to the customer Close cooperation with Service colleagues (other FSEs and technical support) and cross-functional teams including Production and Engineering Preparing upcoming service tasks, translating service requirements into materials and tools needed, and supporting the team when not travelling Providing clear communication to customers regarding performed work, technical findings and recommended follow‑up actions Completing administrative tasks such as service reporting, documentation of used parts, time registration and escalation of unresolved issues Identifying improvement opportunities within daily work processes and contributing to continuous improvement of service delivery Your qualifications Bachelor’s or master’s degree in Electrical Engineering or a comparable field of study and experience in a similar role, preferably in a high technical environment Ability to follow procedures, safety standards and work instructions Fluent in English and German Willing to travel regionally and internationally to support customers as required Customer‑focused, accurate and structured in work execution Why us? Structured training Partnership cooperation Diverse personnel development measures and development prospects in a growing global organization Bike leasing offers Contribution to job ticket Home office arrangements This is precisely what you have been looking for? Then apply now via our careers page ! Please note that we only can accept online applications with a PDF attachment. For initial information, visit us at www.raith.com or give us a call. Raith GmbH Cornelia Donndorf