Customer & Partner Success Internship (Pflichtpraktikum)

eine Kooperation von Stellenticket und HWR Berlin

ATworld

ATworld, operated by Denizen GmbH, is redefining the way people work and connect. We offer a flexible, connected 'fourth space' — a dynamic ecosystem where individuals and companies access resources, services, and communities anytime, anywhere. Backed by Aroundtown, one of Europe's leading real estate companies, we are rapidly expanding across Europe.

Customer & Partner Success Internship (Pflichtpraktikum)

Beschreibung des Praktikums

About ATworld

ATworld, operated by Denizen GmbH, is redefining the way we work and connect. We offer a flexible, connected 'fourth space' — a dynamic ecosystem where individuals and companies can access resources, services, and communities anytime, anywhere. Backed by Aroundtown, one of Europe's leading real estate companies, ATworld is rapidly expanding across Europe.

About the Role

We are seeking a passionate and proactive intern to join our Berlin team. Reporting to the Partner & Customer Success Lead, you will be the voice of ATworld — owning the B2B and B2C customer journey and ensuring every interaction reflects our commitment to hospitality and excellence.

Your Responsibilities

• First-line customer and partner support via email, chat, and phone
• L1 technical troubleshooting for platform-related issues
• Partner onboarding and relationship management
• Quality checks at live ATworld locations
• Platform and content management
• Communication and marketing support
• KPI reporting and performance tracking

Who We Are Looking For

• Customer-obsessed with a genuine hospitality mindset