Key Account Manager Hematology

As part of a high-performing commercial team, you will support the continued growth of an innovative haematology portfolio across Germany. You will participate in a comprehensive scientific, product and customer-engagement training programme before full field deployment and will continue to build your capabilities as the portfolio evolves.

Why Join This Project?

• Be part of a rapidly expanding biotechnology company with a strong growth trajectory
• Represent innovative therapies addressing significant unmet patient needs
• Join an organization that combines scientific excellence with entrepreneurial agility
• Help establish a new field team and shape a collaborative operating model with the client's existing organization
• Work within a highly engaged, cross-functional and international environment
• Make a tangible impact on patients, healthcare professionals and business performance

Key Responsibilities

• Develop and execute territory business plans aligned with brand objectives
• Build sustainable relationships with office-based and hospital-based haematologists, oncologists and other relevant healthcare stakeholders
• Maintain a strong and consistent field presence across the assigned territory, including travel over larger geographic areas where required
• Identify business opportunities and develop account-specific strategies based on customer needs, market insights and territory potential
• Drive product awareness and adoption through scientifically credible, value-based and compliant customer discussions
• Work in close partnership with the client's Key Account Managers, coordinating customer engagement, visit frequency, account priorities and follow-up activities across shared accounts
• Develop and maintain aligned account maps and account plans with client counterparts, ensuring clear responsibilities and consistent customer engagement
• Collaborate closely with Medical Affairs, Market Access, Commercial and other relevant cross-functional stakeholders
• Use face-to-face and appropriate digital channels to optimize customer engagement while maintaining a clear field-based focus
• Maintain complete, accurate and timely CRM documentation to enable coordinated customer planning, transparent activity tracking and reliable reporting
• Demonstrate the highest standards of integrity in activity reporting, customer documentation and all external interactions
• Analyze market trends, customer dynamics and competitive activities and translate insights into practical territory actions
• Contribute actively to team exchanges, business reviews, forecasting and strategic planning activities
• Support customer meetings, congresses and events, including occasional activities outside standard business hours

What Success Looks Like

• Strong territory performance against agreed objectives
• High-quality stakeholder relationships across target accounts
• Effective execution of territory and shared-account plans
• Transparent and trusted collaboration with client counterparts and cross-functional stakeholders
• Complete, accurate and timely CRM documentation
• Identification and conversion of relevant business opportunities
• Contribution to sustainable brand growth and improved patient access

Your profile

Required Qualifications

• Bachelor's degree in Life Sciences, Business, Healthcare or a related discipline, or an equivalent qualification
• Significant pharmaceutical sales experience within specialty care, ideally in haematology and/or oncology
• Demonstrated success in key account management, stakeholder engagement and structured territory execution
• Experience engaging office-based specialists as well as hospital-based stakeholders
• Strong business acumen and the ability to develop and execute territory and account strategies
• Ability to critically review and interpret clinical studies and scientific abstracts, including English-language source material, and translate findings into clear, relevant and compliant customer discussions
• High level of intrinsic motivation, drive and personal accountability, with the flexibility to thrive in a fast-evolving commercial environment
• Strong learning agility and the ability to absorb and apply complex scientific and clinical information quickly
• Proactive networking skills and the ability to establish new customer relationships and expand access within challenging accounts
• Consultative and scientifically credible customer-engagement style, with sound judgement and a clear commitment to ethical, patient-focused engagement
• Structured and disciplined approach to pharmaceutical project execution, planning and follow-through
• Proven ability to work autonomously while collaborating effectively across teams and organizations
• Confident user of CRM platforms and Microsoft Office, with strong digital and technical affinity
• Excellent German verbal and written communication skills and professional English sufficient to understand scientific literature and work effectively in an international organization
• Willingness to travel extensively within the assigned territory and to attend occasional evening and weekend events

Preferred Experience

• Direct experience in haematology, haematological malignancies and/or oncology
• An established network among haematologists and oncologists in the relevant territory
• Relevant rare-disease or specialty-care experience combined with strong scientific selling capabilities and an established haematology/oncology customer network
• Product launch, relaunch or indication-expansion experience
• Experience working within complex healthcare systems, shared-account structures or integrated field-team models

We offer

SYNEOS HEALTH Shortening the distance from lab to life®

Syneos Health is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applications from all qualified candidates regardless of background, identity, or experience.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation