(Senior) Strategic Customer Success Manager (m/f/d)

What We Are Looking For

Energy and motivation matter most to us, we do not believe there is a one-size-fits-all profile for this role. However, drawing from our team’s experience, we have an idea what works well:

• You have at least 3 years of experience with knowledge around ideally
• management consulting, strategy execution
• SaaS business models
• strategic account and adoption management (ideally some commercial responsibility)
• You have gained experience in areas such as strategy, strategy execution, organizational development, transformation
• You understand how a SaaS business operates and terms like retention, account health and account management are known to you
• You are excited to work in a fast-paced, evolving environment where no two days are the same
• You have the ability to build credibility and communicate confidently with senior executives
• You have a strong ownership mindset, take initiative and work independently
• You are fluent in German and English , both written and spoken

What We Offer

• Competitive compensation: Attractive salary and stock option package, a personal development budget and other benefits. Non-cash benefits through a cooperation with our partner Hrmony.
• Flexibility: Benefit from flexible working hours, mobile working and 40 days of workation per year.
• Steep learning curve: High-impact role with a lot of responsibility, direct exposure to executive decision-making. Opportunity to shape and lead critical strategic and operational initiatives, learning new things everyday.
• Professional growth: We offer a feedback & development cycle with 360-degree feedback twice a year.
• Passionate and ambitious team: Work directly with our leadership team to learn from senior leaders and enjoy the thrill of building together.
• Health and wellbeing: We prioritise mental well-being of our employees. We partner with OpenUp to offer professional mental health support.

Join Us

Apply Here

For more information about Workpath, visit our website.

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Posted Nov 01, 2026

Posted Nov 01, 2026

Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation