Head of Customer Experience

What we're looking for ✨

• You bring 3-5 years of experience in Solution Engineering, Implementation, Value Engineering or Customer Success in enterprise or mid-market environments with high implementation complexity. Structuring POV execution and scoping complex technical implementations across multiple stakeholders is your core, not a secondary skill.
• You have led a team for at least 1-2 years , hiring and developing ICs, in an environment where the playbook didn't exist until you wrote it.
• You don't need to code, but you can read and map an ERP integration, assess what's feasible and push back in a room full of engineers.
• You are eager to learn the product from scratch and understand it inside out. You drive roadmap prioritization from the field and connect customer feedback to what actually gets built.
• You have carried commercial ownership in a previous implementation or GTM role. You've qualified upsell, defended pricing and driven expansion.
• You handle multi-layered enterprise accounts, tough stakeholder conversations and direct feedback without losing composure.
• You speak German on a native level and are fluent in English .

Nice to have: Construction Tech, Supply Chain or Logistics SaaS experience; hands-on building of features or integrations; early-stage startup experience (

Why join comstruct? 🛠️

Construction is one of the largest and least digitized industries in the world. We're building its digital future. Founded in March 2022, we've raised a €12.5M seed round from 20VC, Google Ventures and top European investors and nine of Switzerland's ten largest contractors already run on comstruct. That's the foundation. The category-defining company gets built now - together with you!

What we offer

• Real ownership, twice over: Equity options on top of a competitive salary and the freedom to own your work and build things from the ground up, not execute someone else's plan.
• Learn from the best: Direct mentoring from our Co-founder & CEO Henric Meinhardt , plus access to engineering mentors through our network with Google Ventures and 20VC .
• Build at the frontier: Early access to the latest LLMs and SDKs, any AI productivity tools you need and top-notch hardware.
• Invest in yourself: A dedicated development budget for certificates, conferences and everything that makes you grow with the company.
• Feel at home: Relocation support for your move to Munich, daily dinner options with the team, Wellpass subscription and yearly offsites - the last ones took us to Mallorca and Italy.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Posted Nov 01, 2026

Posted Nov 01, 2026